Mombu 2012-04-24 18:15:49
Choosing Adobe PDF 9 in printer settings. Get a menu asking for file name, enter it, hit save. New menu pops up, asks for file name again, doesn’t recall the name I just entered. This new dialog box adds title/author/subject/keywords fields. Now if I enter a name it will save. Do I really need to do this twice???
Also, even though I set up an author name in the pref settings in Acrobat Pro, the author in this dialog keeps coming up as my login name, not the name I chose as “author.”
Anyone else ran into this? I’m on an Intel Quad Xeon, OS 10.5.6
Many thanks in advance,
Michael kazlow 2012-04-24 18:15:51
Is this in all applications or just some applications. Please give an
example of an application that does this. Please describe in detail your
process of printing to pdf from the given application (Do you use
command-P, do you select print from the file menu, etc. Can you post
screen shots of the dialog boxes you see at each step. This can help
track down the issue.
Jeff_bahr 2012-04-30 10:52:03
This same thing (asking twice for the file name) happens to me in Adobe 6.0 Pro and I’m using Windows XP, so it isn’t just specific to a Mac. I mostly use Access and Brio when I print to pdf and it happens in both those programs.
Try67 2012-05-01 04:25:29
Are you trying to print to a file?
Jeff_bahr 2012-05-01 04:25:31
Well yes, but the way I am doing it is simply by selecting Adobe PDF from the printer list. I am not selecting the “Print to file” check box if that is what you are asking.
Mombu 2012-05-01 22:56:02
have the same Problem. who can help?
Michael kazlow 2012-05-01 22:56:12
If you are asked for the file name twice, you are using the OS pdf
creation facility not Acrobat.
Jeff_bahr 2012-05-01 22:56:32
That is starting to shed some light on this. I can’t say with 100% certainty, but I do recall this starting sometime after having Office 2007 installed, which I believe has its own pdf generator.
When being prompted twice first started happening, the first thing I did was reinstall Adobe, figuring something happened to the print driver.
So how can we get Adobe to take control of the printing to pdf rather than whatever has control of it now? (hopefully without uninstalling Office 2007)
My apologies to the Mac users out there, I’m using Windows but I seem to be taking over this thread.
Sakshi_sachdev 2012-05-03 09:21:13
I see the described behavior when I choose “Save as PDF…” from the PDF dropdown in the Print dialog. Are you using this route rather than hitting the Print button after selecting the Adobe PDF printer?
Johnnypdx 2012-05-06 19:06:57
Sorry, I can only speak authoritatively regarding Windows systems, Mac users might find some success with this solution if Adobe PDF printer drivers work similarly.
To resolve the problem, go into the Printers and Faxes control panel and right-click on the Adobe PDF printer and select properties.
Under the Ports tab, make sure the port selected is “Desktop\*.pdf”
This should resolve the save as coming up twice issue. I can’t say why, but I can say it fixed it for me.
Louise_cote 2012-05-07 11:52:35
Isn’t this the Acrobat/Mac forum?
I can’t help riaskaya, I’m looking for the solution to a similar problem.
Jeremy_dwiggin 2012-05-07 11:52:51
I have the same issue, on a 2-year old quad-core Xeon running OS 10.4.11.
I can’t say it’s strictly a QXP issue – it only appeared after I installed CS4 and Acro9. Up to that point, I was using QXP 7.1 with Acro8, and PDFing from “File > Print”. Clicking on the “Printer” button in the QXP dialog would give me the chance to select printer, presets, and location (but only after the “Print” button was clicked).
Now, the only way to get this same process to work is to select “PDF Options” from the “Copies & Pages” pulldown, /then/ click “Print.” If anything else is selected from that menu, I get the extra File > Save dialog which doesn’t actually do anything. I tried reinstalling both CS4 and QXP, even updating QXP to 7.5 – same problem.
The other thing that makes me think it’s Acro9 is that I get similar behavior in Word v.11. I can actually get it to loop endlessly if I try to change “PDF Options” once I’ve selected it in the Print dialog. If I try to select something else from that pulldown, the result is the extraneous “File > Save” dialog. I actually have to click “Save” to get out of the loop – and I can only bring myself to do this because I /know/ it’s not saving anything from /that/ dialog.
I think it’s Acro9. Could be wrong.
Also, has anyone else noticed that if you save a file using an existing name, that the “Replace” button is now the default button, rather than “Cancel”? I saw it first in Acro, where I always use “Save As”, so I thought it was an Adobe thing. But I’ve noticed it in QXP and InDesign, too. How possible is it that installing Acro9 would make that big a change to the OS?