jim_slim

I have been using Acrobat 8 essentially since it came out.

Today, I pulled up a pdf application that I need to fill out. It showed up as an interactive form, but when I tried to type the information in, nothing happened. The blinking cursor remained stationary within the information field.

So I decided to close it out of Safari and to open it directly in Acrobat 8.

I closed it out, then went to my dock to click onto the Acrobat 8 icon. It was no longer there. So I went to my Acrobat 8 (professional) folder in applications. Distiller 8 was in there, but Acrobat 8 was gone.

So I did a search for "acrobat." The application Acrobat 8 had simply disappeared altogether.

I opened up my old copy of Acrobat 7, but it does not recognize the information fields within the pdf.

Naturally, there is a deadline on this application and that deadline is today. I will still get it filled out, but with much greater hassle now.

What gives? Why would this happen? I use 8 frequently and now it is just gone.

mike

Somehow it was deleted. You will need to restore from the original disks.

Mike

jim_slim

Thank you, Mike. I can assure you, however, that while it is obviously deleted, it was not deleted. In other words, no action, intentionally or otherwise, was ever taken by me that would have deleted it, and I am the only one who ever uses this computer. Until I went looking today, I had not been anywhere within any of the folders inside my application folder for weeks, maybe months, but had often used 8 within that time.

mike

Well, the only thing I can think of is that your hard drive's directory
may be corrupt. Do you have Disk Warrior? That is the best tool I know
of for fixing or detecting directory damage. If you cannot or will not
consider Disk Warrior you can try booting in single user mode and
running fsck (or running Disk Utility from your OS DVD).

Mike

aandi_inston

You should probably start by doing a Repair from the Add/Remove
Programs Control panel.

When files disappear be worried by three possibilities:
1. Someone removed it (anyone have access)
2. Something removed it. A virus perhaps. Is all your protection up to
date?
3. Something broke. Maybe the disk is starting to fail.

Aandi Inston

pjonescet

Uhh! Aandi - your PC bias is showing. ;-) There is no such thingin the Mac OS That strictly a PC thing.

And as for mike comment. there is a nice little Utility that works in single User mode that bundles all the safe UNIX utilities Together for up to OSX.4.11 Its called AppleJack.

install in from a pkg file while you in regular mode. Them once insatlled switch to single use r (Restart then command-S)

Then when screen comes up type in applejack when it is load you will see a menu of choices. follow them in sequence. Besides the normal repairs it fixes permission, dumps all cache files on system, and in system, verifies and removes defective preference files for System and Users, and dumps Virtual memeory files the hard drive uses to read and write from when you have to swap files to Drive from memory.

when you do a restart everything has to rebuild the first time, but then afterwards everything zips along fast and it clears out many many troubles.

Caution: the version for OSX.4.11 works with all previous version of OSX. But OSX.5 is so vastly different, they've had to do a Total rewrite So unless its been updated to run on OSX.5 don't download it.

aandi_inston

I'm forced to agree, a close reading does strongly suggest a Mac,
though of course Safari is available on Windows too. Indeed, my advice
was for Windows.

Aandi Inston

pjonescet

I find I'm having to edit most of my comments because of such poor spelling, my apologies. ;-(

Here it is again hopefully corrected:
-----

And as for Mike's comments. There is a nice little utility that works in single User mode that bundles all the safe UNIX utilities together for up to OSX.4.11 Its called AppleJack.

Install from a pkg file downloaded from website (type AppleJack in Google), while you in normal start up mode (not Single User). Then once installed switch to single user (Restart then command-S)

When screen comes up and there is a blinking cursor, type in applejack. When it is loaded you will see a menu of choices, follow them in sequence.

Besides the normal repairs

It fixes permissions

Dumps all cache files on system, and in User directory.

Verifies and removes defective preference files for System and Users.

Dumps Virtual memory files the hard drive uses to read and write from when you have to swap files to Drive from memory.

And other tasks.

When you do a restart everything has to rebuild the first time, so it will be very slow starting up and in fact you may see the dreaded blue screen for a minute or so, because its rebuilding Virtual Memory files, Caches ad other items. But then afterwards everything zips along fast and it clears out many many troubles.

Caution: the version for OSX.4.11 works with all previous version of OSX. But OSX.5 is so vastly different, they've had to do a Total rewrite. So unless its been updated to run on OSX.5 don't download it.

aandi_inston

D'Oh! The forum, of course, is a dead give away!

Aandi Inston

jim_slim

Thanks all - Anyway, I do have 8 back up and running. I remain perplexed as to why it disappeared in the first place. I hope my disk is not failing!

Yes, I am on a Mac, 2 x 2.66 GHz with Dual Cre Intel, 1.5 years old, still running 10.4.11.