jon bessant

There seems to be a clash with your system .dfonts and fonts with the
same name which are not system fonts.

From memory, if you create the PDF with Distiller 7 then it actually
creates a PDF with the incorrect fonts. I seem to think Distiller 8 has
been changed to check-and-flush avoiding the problems.

You might want to double check your font usage from fontbook / suitcase
or whatever your font management application might be?

Re-generate the postscript and try again ...

Jon

kirsten

Are you running Mac OS 10.5? If so, you should update to version 8.1.2, which includes a fix for Distiller.

elena_m

Hi Kirsten

thanx for the reply. I downloaded 8.1.2 which downloaded Reader 9.0 which I have installed and it doesn't seem to have done the trick. I am quite a novice at all this. SO any further assistance would be much appreciated. By the way I am running OS 10.5.4.

Thanking you

kirsten

Reader 9.0 doesn't include Distiller, so I doubt that would help you with this issue. Can you launch Acrobat 8 and select Help | Check for Updates? If that doesn't work (Mac OS 10.5 came out after Acrobat 8.0, so updater might not work until you manually patch it to 8.1) you might need to download the necessary patches from Adobe.com under support/downloads somewhere I think. What version of Acrobat 8 are you currently running? If you have 8.0, you'll need to download the 8.1.0, 8.1.1, and 8.1.2 patches.