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1 30th May 19:05
External User
 
Posts: 1
Default Importing file problem


This is weird. I just opened After Effects to continue working on a project, and I can't import any files. Neither the menu command nor Ctrl + I is doing anything at all.

Anybody know what that's about? It's never happened before.

I've tried starting a new project, tried shutting down and rebooting, but with no luck.

Any advice much appreciated

Mike
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2 30th May 19:05
External User
 
Posts: 1
Default Importing file problem


This is weird. I just opened After Effects to continue working on a project, and I can't import any files. Neither the menu command nor Ctrl + I is doing anything at all.

Anybody know what that's about? It's never happened before.

I've tried starting a new project, tried shutting down and rebooting, but with no luck.

Any advice much appreciated

Mike
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3 30th May 19:05
philo_calhoun
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Posts: 1
Default Importing file problem


try trashing your prefs (I think it is opt or alt-ctrl or cmd-shift when starting.)
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4 30th May 19:06
philo_calhoun
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Posts: 1
Default Importing file problem


try trashing your prefs (I think it is opt or alt-ctrl or cmd-shift when starting.)
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5 31st May 11:46
david_wigforss
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Posts: 1
Default Importing file problem


On Win c:\docs settings\username\App Data\Adobe\AE - delete the files in there. When you restart AE, it'll create new ones and fix your importing problem.
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6 31st May 11:46
david_wigforss
External User
 
Posts: 1
Default Importing file problem


On Win c:\docs settings\username\App Data\Adobe\AE - delete the files in there. When you restart AE, it'll create new ones and fix your importing problem.
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