Saving edited image

After duplicating a scanned image and editing it, when I try to save it in "save as", a window says, "Could not complete your request because of a program error." This happens on 2 different computers, and it doesn't give any clue as to the fix. Help!

Gineil, give us more information, please. What platform? Which OS? Which version of Elements? Have you just recently installed Elements or has it been on those computers for a while?

The fact you're getting the same error on both computers makes this suspect. What we're looking for is something common to both - maybe even a Norton anti-virus program running on each that's interfering. Or - what format are you working in with that image? Do you have problems using the Save As feature with other images?

Sorry I'm able to think of more questions than answers, but the more information we get the easier it is to brainstorm this with you. I've never experienced this problem, nor do I happen to remember that it's come up before. At least not recently.

Gineil,

Are you trying to change the name or the format?

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1 17th May 03:31 gineil External User Posts: 1	Saving edited image After duplicating a scanned image and editing it, when I try to save it in "save as", a window says, "Could not complete your request because of a program error." This happens on 2 different computers, and it doesn't give any clue as to the fix. Help!

3 19th May 08:09 nancy s External User Posts: 1	Saving edited image Gineil, Are you trying to change the name or the format?