icek aizen

I am using Acrobat 6 under WinXP. I have scanned a do***ent to PDF and want to edit it (remove lines and other imperfections). With the touch-up object tool, I call up PhotoShop 7 and edit the PDF. I then make sure that the image is flattened before I save it, but the changes I made do not show up in Acrobat (i.e., they are not saved to the original do***ent).
When I first try to save the edited image in PhotoShop, I get an error message to the effect that it could not be saved due to a program error. (PhotoShop seems to be trying to save a *.pdf file to a temp directory.) On the second attempt it appears to do the save operation (I get the hour glass), but when I examine the image in Acrobat, nothing has changed. I've tried to look at the file in the temp directory, but it's zero size and, although it has a pdf extension, it cannot be opened in Acrobat.
Any suggestions?

yrbkmgr

This happens from time to time, it's a "DDE" type error between the two apps. First, go into Acrobat and make sure that the editing program points to your current version of photoshop. I had PS6, it worked fine, then when I installed PS7, what you describe would happen. So go into Acrobat in the preferences and set image editing to your version of PS.

Close both programs, clean out temp directory, reboot, then retry.

I found that once I pointed to the correct editing application in Acrobat (i.e., my current version of PS) the problem went away.

yrbkmgr

Fluky - could be an AA 6 thing, I use 4.05, although I've seen it happen with mine.

Which product did you install LAST - photoshop or AA?

And have you rebooted your machine?

icek aizen

Thanks for the suggestion. I have checked the setting repeatedly, removing the current selection and then browsing to the photoshop.exe file. When I use the touch-up object took, right-click to edit image or page, Photoshop 7 is loaded, and the PDF appears in Photoshop. I just can't save any changes I make with Photoshop to the original PDF in Acrobat.

icek aizen

I installed Acrobat 6 last. And yes, I have rebooted. I'd hate to have to go back to AA 4.05 just to solve this problem. I didn't try this procedure when I was using 4.05, so it's not even clear that going back would help. Also, I have the same problem on two different computers, both running under WinXP, so it's not unquite to one particular system.

yrbkmgr

No, I wouldn't go back. I was hoping that you had installed Photoshop last - AA likes to be the last program loaded for associations and the like - quirky little beast.

But you HAVE rebooted right? So the registry is re-read?

I'm out of ideas, but this is what I would do next. I would reinstall photohsop. Unlike many programs, reinstalling Photoshop is relatively painless because it does not overwrite your preferences.

That's the only thing I could suggest, short of trying a post in the AA forum - Andi Inston over there is a pretty smart cookie and may be able to help, but he doesn't use PS (I don't think), so I'm not sure. Worth a shot anyway.

Peace,
Tony

icek aizen

Thanks for your help. I started out in the Acrobat forum, and Andi Inston sent me to this forum. Perhaps I'll try your suggestion to reinstall the programs.

yrbkmgr

Sorry I couldn't be of more help, but I AM interested in how it turns out, so if you solve the dilemma, a post back on your solution would be helpful so that we can help others.

Peace and good luck,

Tony

icek aizen

I haven't solved the problem yet, but I've discovered one thing, even though I'm not sure what it means. I originally scanned the do***ent to PDF using the default setting: "Compatible with Acrobat 5.0 and later".
When I scan the same do***ent, but choose "Compatible with Adobe 4.0 and later", the problem disappears. Unfortunately, the file now is three times as big. Any help will be greatly appreciated.

yrbkmgr

Hmm... interesting.

I originally scanned the do***ent to PDF using the default setting: "Compatible
with Acrobat 5.0 and later".


What does that mean? What exactly did you do? Are you acquiring an image from a scanner into Acrobat?