White boxes

Help! I'm not a graphic designer by trade -- our company just installed Mac OSX and upgrade us to Adobe Suite -- Illustrator 11.

Here's the problem -- when we take an Illustrator eps or tiff file and place it into a do***ent created in In Design or Quark and that file is to be positioned against a dark background, the Adobe graphic has a white box background around the graphic that we cannot figure out how to get rid of.

Any ideas -- solutions?

John,

If you have Photoshop 7 (and maybe other versions), try bringing the image into Photoshop and do this:

[Menu bar] / Help / Export Transparent Image / and follow instructions

How are you saving the Illustrator file?

Hey Gordon Anderson, THE BIG CLOWN!!! Is this the way Adobe do with clients!!!!!!!!!!!
For me 50 is 50 not 50.000001 OK!!!!!!!!!!!!!!!!!

What the **** you thing you are MOTHER****ER?

This is a problem not a joke OLD MOTHER****ER!!!!!!

Kiko Borges, from the "General UNITS in MILLIMETERS: PROBLEM" topic

**** YOU!!!!!! If you don't have the capacity to help people STAY ****ING QUIET MOTHER****ER!!!!!!!!

GORDON ANDERSON THE BIG, OLD, AND ****ING STUPID CLOWN.

YOU JUST GOT AN ENEMY

Kiko Borges

So that you assign blame to the proper person.

SEE THIS THREAD. <http://www.adobeforums.com/cgi-bin/webx?13@@.3bb401dd/1>

If you wish a enemy, then I am the one. Deal with your vulgarity. Me, I will just ignore you since you are not worth the effort until you grow as a person.

John Kallios

John M

One possible cause is that any transparency in a Illustrator file when it is not over another filled element within the same Illustrator file is seen as white when saved to eps. (since eps is a flat format)

Kiko,

A word of caution: Personal attacks or language in the Forums that extends beyond PG-13 will be summarily deleted.

However, contribute questions or responses in a professional manner and your visits here are more than welcome. Thanks in advance for your understanding and cooperation.

Neil
Forums Host

OK Neil, I'm a professional designer and I posted a problem to the list. A serious problem for me. Your friend Gordon Anderson replyed my mess with a joke. For sure I retaliate him asking him why don't he got a job. And he send again a mess to me calling me clown and some other bad things. So I sold that friendly last mess to him using the John Millsaps topic because he blocks me.

So Gordon Anderson start the vulgarity. But as he is Adobe employee he could block me in the list and the worst, don't solve my problem. I send the problem to Adobe's Support too, and I expect that they don't receive the problem with a joke like you. But if the people Support are you I'm ****ed.

I love illustrator and it is my main work tool. If Adobe don't solve the CS problem with MILLIMETERS I could use my 10 version that don't have this problem.

If you are in Gordon Anderson side. **** YOU ALL!!!!!!!!!

Kiko,

Do yourself a favor and get a grip. If you really do look for help or advice on topics (either on this forum, with clients, or with co-workers) you might want to re-visit how you ask for it and how you respond to people. I'm not an Adobe employee and I'm not sure I would know how to "block" someone in the forum if I tried. My points on professionalsim and seriousness still stand, and case in point is your comments on Neil and the others. Reread their comments to you. Mine were semi-serious but included sarcasim and thus were probably not called for, but I wanted to make a point. Neil, John and the others totally took the high road and are trying to relay to you what gets results and what doesn't...and you blast THEM now with vulgarity??? Maybe you're having a bad day, but I've never heard a "Professional" designer converse this way. Time to turn over a new leaf. My apologies to John Milsap for using his thread to relay this info. but I'm done with it now.

Professional young designers give the hypocritical people the treatment they deserv.

Sincerely, [edit] MR. GORDON ANDERSON.

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2 16th March 08:33 gordon_anderson External User Posts: 1	White boxes John, If you have Photoshop 7 (and maybe other versions), try bringing the image into Photoshop and do this: [Menu bar] / Help / Export Transparent Image / and follow instructions

3 16th March 08:33 dee holmes External User Posts: 1	White boxes How are you saving the Illustrator file?

5 17th March 01:27 john_kallios External User Posts: 1	White boxes Kiko Borges So that you assign blame to the proper person. SEE THIS THREAD. <http://www.adobeforums.com/cgi-bin/webx?13@@.3bb401dd/1> If you wish a enemy, then I am the one. Deal with your vulgarity. Me, I will just ignore you since you are not worth the effort until you grow as a person. John Kallios

6 17th March 01:27 john_kallios External User Posts: 1	White boxes John M One possible cause is that any transparency in a Illustrator file when it is not over another filled element within the same Illustrator file is seen as white when saved to eps. (since eps is a flat format)

7 17th March 01:27 neil_keller External User Posts: 1	White boxes Kiko, A word of caution: Personal attacks or language in the Forums that extends beyond PG-13 will be summarily deleted. However, contribute questions or responses in a professional manner and your visits here are more than welcome. Thanks in advance for your understanding and cooperation. Neil Forums Host

10 17th March 01:27 kiko_borges External User Posts: 1	White boxes Professional young designers give the hypocritical people the treatment they deserv. Sincerely, [edit] MR. GORDON ANDERSON.