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2nd October 18:42
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Ten or so years ago the Wednesday "Food" section of the _Chicago Tribune_
annually published a "Shopping Guide" that was quite helpful. Basically, the Trib food staff compiled a "basket" of 25 or so common grocery items and would cost out that basket of items at a variety of food stores here in the Chicago metro area, IIRC they'd visit around 30+ stores to check prices. This was a very handy and useful feature for us savvy consumers as you'd get a good view of where was expensive, where was cheaper [As it so happens the most consistently expensive supermarket in the whole metro area was the now - gone (burned down - a portent!?) Dominick's in my Lakeview neighborhood (at Briar & Broadway), followed by the Jewel (or "the Jewel's as we in Chicawgo often call it) a few blocks north. My local store, Treasure Island, placed 5th or 6th down, so much for those who always lambasted TI for being "SOOO expensive"!]... I have not seen such a useful comparison survey for years now in the Trib (or it's competitor, the Chicago _Sun - Times_). I figured that they dropped the feature for fear of offending their advertisers. I've noticed a trend of these food sections having a lot more "puff pieces", a lot less hard content; many of the articles now resemble nothing so much as extended and quite blatant "adver - articles". So I get a lot of my local food "news" from boards such as www.chowhound.com and www.lthforum.com (the latter is especially fine, a model of a solid and useful food discussion forum with savvy contributers)..._Consumer Reports_ also publishes grocery price surveys, I'll have to check the most recent survey out. Lo and behold, this week the Trib published a "supermarket survey" entitled "Supermarket Love". This consists of excerpts of readers' opinions (a stunning 350 in all!) of their fave shopping destinations. The "top six" markets are rated, this was solely decided by the number of reader "votes" (and the Trib flatly states that they are not sharing their other "criteria" -- huh!?). Price checks? Yeah, for THREE items: ground beef, milk, bananas. Laaaaame... At the beginning of the article they quote "industry expert" Michael Sansolo. And why is he an "expert"? Why, he's employed "as senior vice president of the Food Marketing Institute. That's the Washington, D.C.-based trade association of food wholesalers and retailers." GEE, could that be an industry LOBBYING group with an AGENDA!? I found his following comment laughable: "And because Chicago has an incredibly robust restaurant scene, supermarkets compete with restaurants [for shoppers' food dollars]." The competition pays off for consumers, Sansolo said: It "means prices have to stay good." </> Has this dude been to Chicago at all and has he actually ever been grocery shopping here? FWIW Chicago's stupormarket scene is dominated by the two big dumb giants Jewel (owned by Albertson's) and Dominick's (owned by Safeway). Between the two (especially since being acquired by the national conglomerates), "competition" is virtually nil, prices are laughably high, quality laughably low, and "service" is a foreign concept. I'd say Chicago probably has the least competitive supermarket chain scene of any major metro area. I've talked to a number of new arrivals from other major locales and many of them are shocked by just how dire the two big chains are...the crummy produce...the "select" grade meat that is sold at "prime" prices...the stores that have all the charm of a cramped 50's bomb shelter...store brands that are more expensive than cheaper (and sometimes better) national brands... In any case, I 'd thought I 'd throw this out. The article is included in it's entirety below (the Trib site requires registration, no one should endure that to read such a mediocre rag). I WAS a bit surprised by mention towards the end of Chicago Consumers Checkbook, a non - profit that found that the highest prices at Whole Foods (no surprise there), Dominick's, and Jewel. From the latter twos' advertising you'd think they had the Bargains of the Century, but natcherly if you look closely you'll see it's all advertising flim - flam... [FYI I shop primarily at Treasure Island, Walgreen's, and the cheap Asian markets in the Uptown section of Chicago around Broadway & Argyle...I am single and spend around $60.00+ per week on store - bought vittles (doesn't include household/cleaning supplies, booze...). I eat well and healthfully and I make a lot of things from scratch, e.g. soups, salad dressings, etc. I normally entertain once per week] Here ya go: http://www.chicagotribune.com/featur...goodeating-hed Supermarket love We asked for your favorite supermarket and why you like it, and boy, did you tell us! By Robin Mather Jenkins Tribune staff reporter September 6, 2006 Tribune readers are crazy loyal to their supermarkets. "When we asked you to nominate your favorites, responses poured in--nearly 350 of 'em, via fax, e-mail and U.S. Post. Some were impassioned; some were terse. Many named employees by first and last name, the sign of a really local market, even if a chain owns it. We craftily didn't tell you what criteria we wanted you to use, because we were curious about what makes you love your market. Some respondents were all about price; others were all about service. Some correspondents cited huge variety in produce, meat or other aisles; others talked only about quality. In the end, we tallied the nominations and arrived at a fistful of your favorites and the stories of why some supermarkets succeed while others fail. We dispatched Good Eating staffers to each of the top six vote-getting markets. Each staffer reported on the store's "gee whiz!" factor and other aspects, and all reported the prices of three household staples: a pound of the least expensive ground beef, a half gallon of store-label milk and a pound of bananas. You'll find their reports on the centerspread. You'll also see excerpts from readers' letters nominating markets that didn't make the top six. "People are unbelievably passionate about the grocery stores they love," Michael Sansolo said. "Wherever I go--PTA meetings, the drugstore--people want to tell me stuff about their stores, good and bad." Sansolo has been watching supermarkets for nearly a quarter of a century, first as editor of the trade journal Progressive Grocer and more recently as senior vice president of the Food Marketing Institute. That's the Washington, D.C.-based trade association of food wholesalers and retailers. The reason for that passion, he said, is because supermarkets are "one of the places we go most often, on average 2.1 times a week. There are a lot of industries where we come into contact with them one or two times a year: a car dealership, a hospital. And the products we buy at the market come into very intimate contact with the shopper." Supermarkets now compete with many more food sources than they used to, Sansolo said. "You have some non-supermarket operators like Walgreens, and they sell a lot of food. And because Chicago has an incredibly robust restaurant scene, supermarkets compete with restaurants [for shoppers' food dollars]." The competition pays off for consumers, Sansolo said: It "means prices have to stay good." Your favorite markets After Good Eating staffers read the more than 350 nominations for best supermarket, the results were tallied and we figured out which six markets had the most nominations. They were, in alphabetical order, Caputo's, Dominick's, Jewel-Osco, Sunset Foods, Trader Joe's and Whole Foods Market. Six Good Eating staff members each visited a store and made these reports. JOE CAPUTO & SONS FRUIT MARKET 2070 N. Rand Rd., Palatine, 847-705-7200. 7 a.m.-9 p.m. Mon.-Sat.; 7 a.m.-8 p.m. Sun. What one reader said "I go well out of my way to Joe Caputo's for the best selection of meats, seafood, veggies and international foods around. Not only is their selection tops, but their prices are ... usually well below the chain stores." --Craig Doherty of Arlington Heights Gee whiz! factor Imported food selection is awesome. Italian, you would expect; also Polish, Hungarian, Mexican and more. Cheeses, meat products and packaged foods from all of those countries. Hungarian bacon, for example! Drawbacks and/or limitations Very crowded on the Saturday we visited. Some aisles are too narrow to navigate because of displays in center of the aisle. Long check-out lines snaked into some aisles. Deli counter wait was long. Room for improvement Quantities of produce are well displayed, quality is not top-notch. On the other hand, they had Key limes and Michigan tart cherries, two hard-to-find items. Price snapshot Cheapest ground beef: $2.89/pound 1/2 gallon store-label milk: $1.69 (Prairie Farms) Bananas: 39 cents/pound Additional comments Clean. Walls painted with nice murals of rolling Italian countryside. The mostly Hispanic staff in the produce area are helpful, but didn't understand a request in English. Customer service desk was very busy, but helpful. DOMINICK'S FINER FOODS 8700 S. Cicero Ave., Oak Lawn, 708-422-3906. 6 a.m.-1 a.m. Tues.-Sun.; 6 a.m.-midnight Mon. What one reader said "They have a really wonderful produce department, a friendly staff, and 9 out of 10 times I can find obscure items I am looking for." --Mary Piper-Stanwyck, Oak Lawn Gee whiz! factor Really friendly staff, calling out hellos to regular customers; clean and brightly lit with unintrusive music; a comprehensive produce selection, including a good selection of Hispanic foodstuffs. Drawbacks and/or limitations Limited fish selections when we visited; the fish and meat service counters are small and not very broadly stocked. Room for improvement Ladies' room had plumbing issues and needed cleaning. Price snapshot Cheapest ground beef: $2.69/pound 1/2 gallon store-label milk: $1.99 Bananas: 69 cents/pound Additional comments This is the kind of supermarket that makes new immigrants marvel at the bounty of the American food supply: Long, long aisles, lined with more food than anyone could imagine. But most of it is the most typical generic American food: cans of soup and beans and vegetables, frozen pizzas and so on. JEWEL-OSCO FOOD STORES 12001 S. Pulaski Rd., Alsip, 708-371-3460 6a.m.-1 a.m. daily What the reader said "All their meat and produce is of very good quality, always fresh and reasonably priced. The employees are all excellent . . . if you cannot find something, a cashier will turn off his/her register and help you look for it." --Joanna Perna, Merrionette Park Gee whiz! factor Jewel has practically everything you need to live today, from produce to seafood to makeup to prescriptions to flowers to floppy summer hats to freshly fried chicken and even a $159 bottle of Dom Perignon Champagne. Well stocked, nicely lit and boasts wide aisles; laid out sensibly. Drawbacks and/or limitations Red bell peppers were wrinkling; corn on the cob looked tired. The selection of ethnic food was pretty conventional. The Hispanic canned goods section, for example, was notable only for the 11 brands of salsas. Eleven makers were represented, from Pace and Picante to Chicago restaurateur Rick Bayless' Frontera line. Room for improvement Some meat cuts could have been trimmed better. More choice among poultry brands would be nice. Price snapshot: Cheapest ground beef: $2.48/pound 1/2 gallon store-label milk: $1.99 (Fieldcrest) Bananas: 57 cents/pound Additional comments Sprucing up the store facade would give a more accurate hint of all the neat things inside. SUNSET FOOD 1812 Green Bay Rd., Highland Park, 847-432-5500. 7 a.m.-8 p.m. Mon. --Sat.; 8 a.m. --8 p.m. Sun What two readers said "We like to go to Sunset in Highland Park because then we get to see Terry and Frida. They work in the fruit section and they are always nice to us and ask how school is. They have known us since we were born." --Madison and Zoey Jaffe-Richter, ages 6 and 2, Highland Park Gee whiz! factor First, service. Clerks unloading groceries from my cart onto the checkout counter? There was somebody supervising checkout traffic, and plenty of baggers. Clerks at bakery and deli were on a first-name basis with many customers. Second, inventory. Coffee brands, for instance, included high-end (Starbucks, Peets) and esoteric (beans from a local roaster, several imported brands). Ethnic foods impressively stocked; lots of organics. Kosher and specialty items catering to the Jewish community are here too. Upscale labels like Robert Rothschild, Silver Palate and Stonewall Kitchen. Drawbacks and/or limitations Sometimes I need a supermarket after 8 p.m. Narrow aisles, low ceilings. You're supposed to get produce weighed by the produce guys before proceeding to checkout. (Not that big a deal, given that they make checking out so painless.) Room for improvement Oh, for wider aisles. Price snapshot Cheapest ground beef: $2.29/pound 1 gallon store-label milk: $1.99 (Centrella; no 1/2 gallon available). Bananas: 69 cents/pound Additional comments The store is very, very clean. TRADER JOE'S 1840 N. Clybourn Ave.,312-274-9733 9 a.m.-10 p.m. daily What one reader said "My absolute favorite is Trader Joe's. There are so many healthy options--lots of organic choices--they let you sample stuff before you buy it--plus they'll take it back if you really don't like it." --Susan Derex, Skokie Gee whiz! factor Prices are great when compared to other specialty groceries for staples such as olive oil, etc. Individually quick frozen fish and seafood, great quality and selection. Bulk nuts offer tremendous savings: Raw cashews are much less expensive than Whole Foods. Drawbacks and/or limitations Take your pick from half-a-dozen esoteric ethnic glazes, but supermarket basics aren't always on the shelf. Produce limited and not always best quality. Room for improvement Getting to the second-floor store can be confusing for pedestrians. Negotiating the parking lot isn't any easier with its narrow passageways and limited spaces. Price snapshot Cheapest ground beef: $4.99/pound 1/2 gallon store-label milk: $2.09 Bananas: 49 cents/pound Additional comments The best staff--friendly, happy, upbeat. We dream they could give customer-service workshops to stores all over town. WHOLE FOODS MARKET 7245 Lake St., River Forest ( in the River Forest Town Center) 08-366-1045. 8 a.m.-10 p.m. Mon.-Sun. What one reader said "You can pick out fantastic vegetables, peruse the seafood or meat counter quickly and grab some nice cheese and wine, working the perimeter in short order. The layout of product is great and everything is visible to check for freshness." --Drew Peterson, Forest Park Gee whiz! factor Produce is mounded in colorful piles like little islands in an open-air market. The cheese, meat and fish displays are equally inviting, with impressive variety, quality and freshness. Love the pizza oven and the delicious-looking pies on display. Four staffers went out of their way to be friendly and helpful. Drawbacks and/or limitations At each end of the store, the produce section and prepared foods/deli section, tight navigation around free-standing displays could become a Saturday morning traffic jam. Room for improvement Where do we put the carry basket once unloaded at the checkout counter? The traditional space beneath is full of bags of charcoal. Cashier was slow, but lots of room for forgiveness when someone is as pleasant as she. Price snapshot Cheapest ground beef: $3.49/ pound 1/2 gallon of store-label milk: $3.29 (365 Organic) Bananas: 79 cents/pound Additional comments Bulk spices, grains, dates, nuts, etc., are real values. Plenty of parking in front. - - - Readers' letters No doubt about it, my favorite grocery store is Walt's Food Center in Frankfort. . . . The store is clean, well-lit and very organized. Employees are service-oriented and eager to help you accomplish your shopping errands. Walt's has an old-fashioned appeal, yet easily competes with other megastores in price and variety." --Joseph Forrest, New Lenox My favorite supermarket is Valli Produce International Fresh Market in Hoffman Estates. They have 10 checkouts going all the time, they are busy. They have every vegetable you can think of and some you never heard of. The people who work there are friendly and nice-looking." --Charles Kennaugh, Hoffman Estates Kramer Foods in Hinsdale . . . is the best supermarket. Why? Because it's not supersized. One can dash around quickly after work, purchase dinner and exit in under 15 minutes. (Kramer's policy is [that] if more than two people are waiting to check out, they will open another register)." --Debora Judycki, Downers Grove My very favorite shop is Schmeisser Meat in Niles. The best meats and deli items around for many years. Owners in shop at all times, and service is excellent." --Toni Holzwart, Niles I would have to say that my favorite store would . . . be Treasure Island. They have some of the best produce I have seen . . . and they carry a very wide variety of produce from all over the world. The butcher will usually go out of his way to find you what you want if it isn't out there. I love that store!" --Anna Hurm, Chicago My favorite supermarket is Butera Foods. It carries many name brands, also many import items. Most of the employees are shareholders of the company, therefore very familiar with the items." --Martin Benjamin, Norridge MORE LETTERS Potash Brothers Supermart takes telephone orders (no need to have a computer or to be computer-savvy); Potash has excellent personnel that fill these phone orders; and Potash has excellent personnel that deliver these orders right to your door. My compliments to the management for their foresight, and to their staff for their dedicated attention to telephone orders." --Donald H. Bussman, Chicago My favorite supermarket is Fox & Obel. There are . . . items found perhaps nowhere else in Chicago. All the staff is personable, helpful and knowledgeable. For these items and a few others, there is no place in Chicago this unique." --Elaine Rosen, Chicago My favorite store . . . is where I can get good food for less money. So the name of the supermarket is Food 4 Less." --Willie Jean Dukes, Chicago A very special grocery is the Blue Goose in St. Charles. The store is just the right size, and the staff is very helpful. Overall, the atmosphere is homey and welcoming--makes you feel at home. It is a pleasure to shop there." --Donna Orlandini, West Chicago You probably have many letters about my favorite supermarket, Tischler's Finer Foods, Brookfield. The prices are competitive, they have the very best meats in the area, the produce is fresh and priced lower . . . than the larger supermarkets, and the deli department is above par. The best part is that the employees are always vigilant about accommodating their customers." --Kitty Earhart, Western Springs Aldi is my favorite store because of the good quality food at low prices." --Dorothy Santoyo, Addison What about prices? Groceries cost the most at Whole Foods, Dominick's and Jewel-Osco, according to the summer/fall issue of Chicago Consumers Checkbook, published semiannually by the non-profit Center for the Study of Services. The center surveyed Chicago supermarkets and found the lowest prices at Wal-Mart Supercenter and SuperTarget, though there aren't many stores in the area. A family that spends $150 a week could save more than $2,000 a year by shopping at Wal-Mart Supercenter, the study found. Sunset Foods on the North Shore and Walt's Food Centers in the south suburbs earned high consumer-satisfaction ratings and offered prices competitive to Dominick's and Jewel-Osco, the survey reported. Shoppers who visit both a warehouse club like Sam's or Costco and a supermarket could save nearly a quarter of the money they would spend if they shopped at the supermarket alone. For more information on the survey, visit the magazine's Web site, checkbook.org, or call 312-255-8454. -- Robin Mather Jenkins Shopping smart Consumer Reports has tips to help grocery shoppers spend shrewdly. It reported some of these in an article on its Web site, consumerreports.org. - Pay attention to packaging. One staff member bought two bunches of broccoli for $3; another shopper, also instructed to buy 3 pounds of broccoli, spent more than $11 on "a bunch of little bags containing precut florets." - Store brands "can yield big savings with quality similar to national brands. Also consider off-brands. Our thrifty shopper bought two pounds of Fireside Old-Fashioned fig bars for $2.49; two pounds of Fig Newtons were more than $7." - There are exceptions to the "bigger package means lower prices" theorem. "At a Wal-Mart, we found cereal that cost 8 cents less per pound in a 14-ounce box than in a 20-ounce box." - Price differences can be sneaky. "At one store, Alpine Lace low-salt Muenster cheese was sold in two areas: sliced to order at the deli counter and prepackaged in a display 10 feet away. The smart shopper bought the cheese at the deli, where it cost $2 less per pound." - Pay attention at the register. "Mistakes happen more often than you might expect. About 9 percent of survey respondents complained of wrong prices scanned." -- R.M.J. YOU ALSO LOVED . . . . Passionate Good Eating readers nominated their favorite markets by the hundreds. The top six markets are highlighted in our chart on this page. The following markets comprise the next 12 most nominated markets. Walt's Food Center, Frankfort, Homewood and Tinley Park Aldi, all locations Happy Foods, Edgebrook and Edison Park Woodman's, Carpentersville and Kenosha, Wis. Meijer, several locations Treasure Island, Lake Shore Drive, Lakeview and Wilmette Butera, all locations Casey's Foods, Naperville Kramer Foods, Hinsdale Blue Goose Super Market, St. Charles A&G Fresh Market, Chicago (Northwest Side) Cub Foods, all locations -- R.M.J. Copyright © 2006, Chicago Tribune </> |
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