d_ginther

I've got an 01 F-150, extended cab, 4wd.
60k miles.

It has a Ford ESPP (premium care) until 75k miles. This is Ford's
most inclusive (and expensive) warranty)

Recently the truck developed a "clunk" in the front end when
deflecting the wheel at slow speeds. Particularly when switching from
forward to reverse, or vice versa.

So the truck went into Ford.
Ford found that the cross member is loose and it needs to be resecured
to the truck, via removing the loose rivets, bolting it down, and
adding some sort of glue to something. They also need to allign the
truck.


There is a TSB on this issue:
Bulletin No: 15502
Summary Description:
CONCERNS WITH POP/CLUNK/CLICK NOISE FROM THE FRONT SUSPENSION WHEN
MAKING LOW-SPEED TURNS IN FORWARD OR REVERSE GEARS.


Ford says that this is *NOT* covered by the ESPP - even premium care,
because this sort of fix is an "adjustment" of the crossmember.
Nevermind the fact that crossmembers are not made to be adjusted.
They are saying that if the crossmember was to be replaced, that such
would be covered.

From what I can read in regard to the specifics of the warranty, the
following is covered:
"Front suspension - Ball Joints (Upper and Lower)
Control Arms (Upper and Lower)
Control Arm Shafts and Bushings
Kingpins and Bushings
Linkage and Bushings
Load Leveler Suspension System
MacPherson Struts (Front and Rear)
Spindle and Spindle Supports
Springs
Stabilizer Bar
Tie Rods"


What is NOT covered:
"Mechanical
Service adjustments and cleaning, battery and cables, belts and hoses,
brakes (front hub, drums, shoes, linings, disc rotors, pads), coolant,
exhaust system (includes catalytic converter), filters, fluids,
lubricants, lights (bulbs, sealed beam, lenses), manual clutch disc,
shock absorbers, spark plugs and wires, squeaks and rattles, tires,
tune-ups, wheel balancing, wheel alignment, wiper blades, wheel studs,
and compressed natural gas/liquid propane fuel system components. "

I believe the the dealer is saying the removing a crossmember and
having to reattach is a "service adjustment". I might let this fly if
the crossmember was made to be removed or adjusted, but we all know
that this might as well be a piece of the frame!

Advice / opinions?

goiner

Stating the obvious, I am going with Toyota from now on.
Seven Fords have I owned and Ford won't stand behind their product anymore.

My transmission failed after they reprogrammed the PCM and they deny any
involvement.

Looks like the foreign car makers have finally won me over.....

Advice: seek a lawyer and have that lawyer send your dealer a nice letter.
They owe you.

Bob

thomas moats

I just checked the dealership web site for any recalls and TSB's that are even
close to what you say your truck needs. Nothing comes even close. The number you
posted is not a valid TSB or recall number.

i care

In article <KuadnVuuvpsknM_cRVn-qQ@comcast.com>, me@me.net says...

From http://www.ford-trucks.com/recalls.html Item #94 on the page.


Make : FORD Model : F150 Year : 2001
Service Bulletin Num : 15502 Date of Bulletin: DEC 01, 2001
NHTSA Item Number: 630612
Component: SUSPENSION:FRONT
Summary:
CONCERNS WITH POP/CLUNK/CLICK NOISE FROM THE FRONT SUSPENSION WHEN
MAKING LOW-SPEED TURNS IN FORWARD OR REVERSE GEARS. *TT

d_ginther

I'm not sure which website you're checking, but I'm checking with:

http://www-odi.nhtsa.dot.gov/cars/problems/tsb/tsbsearch.cfm

year: 2001
make: Ford
model: F-150
component: front suspension

Or simply search for the NHTSA item number: 630612

Details:
Make : FORD Model : F150 Year : 2001
Service Bulletin Num : 15502 Date of Bulletin: DEC 01, 2001
NHTSA Item Number: 630612
Component: SUSPENSION:FRONT
Summary:
CONCERNS WITH POP/CLUNK/CLICK NOISE FROM THE FRONT SUSPENSION WHEN
MAKING LOW-SPEED TURNS IN FORWARD OR REVERSE GEARS. *TT
Check to Request Research. Submit below.


Maybe I don't understand this "fix" correctly, but I don't see how a
frame-based cross member can be "adjusted". Removing it, bolting it
back on, and gluing some other component can hardly be called
"adjustment" in my book.

jeff

Most expensive insurance policy. It is not really a warranty.


I would calmly ask to speak to the shop foreman. I would be extremely polite
(you get more bees with honey than vinegar or something like that). Don't
forget to kindly mention the TSB (by number).

Explain that you feel that this is not an adjustment and that it should be
covered by the warranty.

If you don't get any satisfaction, ask to get the factory rep's contact info
and politely contact the factory rep. If that doesn't work, send a kindly
worded letter to Bill Ford (the pres. of Ford).

Jeff

thomas moats

Where does it say anything about a frame concern? Why did you not get ALL the
bulletin? That would be far more helpful than just a summery title and is vague
at best.
Those are not TSB or recall numbers issued by Ford.
Below are all the TSB's for that rear and model vehicle that are issued by Ford,
these are from Ford, gotten from Ford's dealership personal only web site. Pick
the one that your think fits your concern.

Technical Service Bulletins
2001 F-SERIES - US (English)


--------------------------------------------------------------------

04-18-15 a.. ADDING ADDITIONAL BULBS TO TURN INDICATOR OR HAZARD
FLASHER CIRCUITS - SERVICE TIPS


--------------------------------------------------------------------

04-18-11 a.. BODY-CORROSION AT BOTTOM OF DOOR OR TAILGATE HEM
FLANGE - REPAIR PROCEDURE


--------------------------------------------------------------------

04-18-05 a.. AXLE - FRONT HUBS NOT ENGAGING, NOT STAYING ENGAGED
AND/OR UNLOCKING


--------------------------------------------------------------------

04-17-04 a.. MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED - SYSTEM
LEAN DIAGNOSTIC TROUBLE CODES (DTC'S) - SERVICE TIPS


--------------------------------------------------------------------

04-16-08 a.. VACUUM PUMP INOPERATIVE OR RUNS CONTINUOUSLY - CLIMATE
CONTROL DEFAULTS TO DEFROST


--------------------------------------------------------------------

04-16-04 a.. REAR AXLE POPPING/CHATTER NOISE - DANA 80 MODEL DUAL
REAR WHEEL (DRW)


--------------------------------------------------------------------

04-16-01 a.. ENGINE MISFIRE OR ROUGH RUNNING - COIL ON PLUG (COP)
IGNITION SYSTEMS - WDS COP KIT DIAGNOSTIC TIPS


--------------------------------------------------------------------

04-11-02 a.. SUSPENSION - VEHICLE SWAY/LEAN DURING LOW SPEED TURNING
MANEUVERS
b.. NOISE - SUSPENSION - POPPING NOISE IN FRONT END


--------------------------------------------------------------------

04-07-01 a.. ELECTRICAL - WARNING INDICATORS - PARKING AID - REVERSE
SENSING SYSTEM (RSS) AND FORWARD SENSING SYSTEM (FSS) - FALSE ACTIVATION OF
WARNING TONE - SERVICE TIPS


--------------------------------------------------------------------

04-04-04 a.. ENGINE - 7.3L DIESEL DI - HIGH PRESSURE OIL PUMP LEAK


--------------------------------------------------------------------

03-26-01 a.. TRANSMISSION - 4R70W - NEW SERVICE PART - NUMBER 5
NEEDLE BEARING AND RACE KIT - SERVICE TIP


--------------------------------------------------------------------

03-23-02 a.. BODY - MIRROR - EXTERIOR MIRROR GLASS AND MOTOR
REPLACEMENT - SERVICE TIPS


--------------------------------------------------------------------

03-21-51 a.. ENGINE - 7.3L DIESEL- TURBO PEDESTAL SEAL FAILURE AT
EXHAUST BACK PRESSURE ACTUATOR (EBP)


--------------------------------------------------------------------

03-21-49 a.. DRIVEABILITY - LOSS OF POWER AND EXTERNAL TURBO OIL
LEAK - 7.3L DIESEL
b.. ENGINE - 7.3L DIESEL - LOSS OF POWER AND EXTERNAL TURBO OIL
LEAK
c.. NOISE - EXHAUST NOISE FROM TURBO - 7.3L DIESEL


--------------------------------------------------------------------

03-21-46 a.. ENGINE - 7.3L - OIL PAN CORROSION - SERVICE TIP


--------------------------------------------------------------------

03-21-45 a.. ENGINE - 7.3L - EXTERNAL OIL LEAK DIAGNOSIS FOR 7.3L
DIT ENGINES


--------------------------------------------------------------------

03-21-44 a.. NO START - STARTER MOTOR GEAR TEETH DAMAGE - VEHICLES
EQUIPPED WITH 7.3L DIESEL ENGINE - MEXICO PRODUCED VEHICLES ONLY
b.. ENGINE - 7.3L DIESEL - NO START - STARTER MOTOR GEAR TEETH
DAMAGE - MEXICO PRODUCED VEHICLES ONLY
c.. NOISE - STARTER MOTOR GEAR TEETH DAMAGE - MEXICO PRODUCED
VEHICLES ONLY


--------------------------------------------------------------------

03-21-43 a.. ENGINE - 7.3L - LOW OIL PRESSURE - CUAUTITLAN BUILT
VEHICLES ONLY - EQUIPPED WITH 7.3L POWERSTROKE DIESEL ENGINE - ENGINE SERIAL
NUMBERS (ESN) BETWEEN 5000000 AND 5008850 ONLY


--------------------------------------------------------------------

03-21-42 a.. LACK OF POWER - UNDER A LOAD, AT CRUISE OR ON
ACCELERATION - VEHICLES EQUIPPED WITH 7.3L DIT ENGINE ONLY - PRODUCED BEFORE
11/25/2000 ONLY
b.. ENGINE - 7.3L DIT - LACK OF POWER UNDER A LOAD, AT CRUISE OR
ON ACCELERATION - VEHICLES PRODUCED BEFORE 11/25/2000 ONLY


--------------------------------------------------------------------

03-21-41 a.. DRIVEABILITY - NO START, LOSS OF POWER OR ROUGH IDLE -
DURING EXTREME COLD WEATHER OPERATION - FUEL GELLING - VEHICLES EQUIPPED WITH
7.3L ENGINE
b.. FUEL - NO START, LOSS OF POWER OR ROUGH IDLE - DURING EXTREME
COLD WEATHER OPERATION - FUEL GELLING - VEHICLES EQUIPPED WITH 7.3L ENGINE


--------------------------------------------------------------------

03-20-05 a.. DRIVEABILITY - NO START/REPEAT STARTER FAILURE - REPEAT
STARTER REPLACEMENT
b.. ELECTRICAL - STICKING OR BINDING IGNITION LOCK CYLINDER
BETWEEN START AND RUN
c.. ENGINE - STARTING - STARTER STAYING ENGAGED AT START UP


--------------------------------------------------------------------

03-20-03 a.. DRIVEABILITY - MALFUNCTION INDICATOR LAMP (MIL)
ILLUMINATED WITH DTC'S P0442, P0455, P0456, P0457, P1442 OR CHECK FUEL CAP LAMP
ILLUMINATED WITH DTC P0457


--------------------------------------------------------------------

03-19-10 a.. BRAKES - BRAKE PULL - 4X4 F-250/350 AND 4X4 EXCURSION
VEHICLES ONLY


--------------------------------------------------------------------

03-18-01 a.. ELECTRICAL - REMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS


--------------------------------------------------------------------

03-17-04 a.. STEERING - STEERING WHEEL FIGHT AFTER RIDING OVER
BUMPS/RUTS


--------------------------------------------------------------------

03-14-08 a.. TRANSMISSION - NEW TRANSMISSION COOLER FLUSHER -
SERVICE TIPS


--------------------------------------------------------------------

03-14-03 a.. SUSPENSION - 4X4 WHEEL HUB NON-ENGAGEMENT/DISENGAGEMENT
b.. AXLE - 4X4 WHEEL HUB NON-ENGAGEMENT/DISENGAGEMENT


--------------------------------------------------------------------

03-11-06 a.. ELECTRICAL - WIRING - SOLDERING AND CRIMPING REPAIRS -
SERVICE TIPS


--------------------------------------------------------------------

03-11-02 a.. SUSPENSION - ON-VEHICLE FRONT INTEGRATED HUB/BEARING
ROCKING END-PLAY MEASUREMENT
b.. AXLE - ON-VEHICLE FRONT INTEGRATED HUB/BEARING ROCKING
END-PLAY MEASUREMENT


--------------------------------------------------------------------

03-10-03 a.. DRIVEABILITY - BI-FUEL CNG/LPG LOW FLOW INJECTOR
SERVICE KIT WITHOUT COOLANT LOCK-OFF
b.. DRIVEABILITY - CRANK NO START - BI-FUEL CNG/LPG VEHICLES - LOW
FLOW INJECTOR SERVICE KIT WITHOUT COOLANT LOCK-OFF


--------------------------------------------------------------------

03-09-11 a.. DRIVEABILITY - ROUGH IDLE AND/OR HESITATION ON
ACCELERATION - VEHICLES EQUIPPED WITH 5.4L OR 6.8L ENGINE ONLY


--------------------------------------------------------------------

03-06-02 a.. ENGINE - CYLINDER HEAD DECK LEAK - 4.6 AND 5.4L
ENGINES - NEW "SERVICE-ONLY" GASKET AND CYLINDER HEAD KITS AVAILABILITY


--------------------------------------------------------------------

03-04-01 a.. FRONT LOCKING HUBS - SERVICE TIP


--------------------------------------------------------------------

02-25-02 a.. ELECTRICAL - CDX6 RADIO DAMAGED DURING SERVICE
SHIPPING - CORRECT SHIPMENT PROCEDURES FOR CDX6 RADIO - SERVICE TIPS


--------------------------------------------------------------------

02-21-13 a.. ENGINE - STRAIGHTEDGE PROCEDURE FOR CHECKING CYLINDER
HEAD AND BLOCK FLATNESS


--------------------------------------------------------------------

02-21-01 a.. TRANSMISSION - 4R100/E4OD - TORQUE CONVERTER ACCESS
EXTERNAL DUST PLUG MAY BECOME DISLODGED


--------------------------------------------------------------------

02-20-08 a.. CLIMATE CONTROL - A/C SERVICE TECH TIPS


--------------------------------------------------------------------

02-17-12 a.. MOTORHOME GENERATORS - SHUT OFF WHEN FUEL TANK READS
1/4 FULL


--------------------------------------------------------------------

02-17-06 a.. LAMP - BRAKE - INADVERTENT DISABLING OF BRAKE SHIFT
INTERLOCK


--------------------------------------------------------------------

02-16-04 a.. FUEL SYSTEM - FUEL PUMP "WHINING"/"BUZZING" NOISE COMES
THROUGH ENTERTAINMENT OR TWO-WAY RADIO SPEAKER
b.. RADIO - ENTERTAINMENT OR TWO-WAY COMMUNICATION -
"WHINING"/"BUZZING" NOISE IN SPEAKERS CAUSED BY FUEL PUMP
c.. NOISE - "WHINING"/"BUZZING" - COMES THROUGH SPEAKERS OF
ENTERTAINMENT OR TWO-WAY RADIO


--------------------------------------------------------------------

02-14-01 a.. SUSPENSION - SQUEAK NOISE FROM REAR LEAF SPRINGS -
REPLACEMENT REAR LEAF SPRING TIP LINER - VEHICLES PRODUCED BEFORE 10/15/01
b.. NOISE - SQUEAK NOISE FROM REAR LEAF SPRINGS - REPLACEMENT REAR
LEAF SPRING TIP LINER - VEHICLES PRODUCED BEFORE 10/15/01


--------------------------------------------------------------------

02-11-04 a.. ENGINE - NEW GASKET REMOVER/CLEANER AND SERVICE TIPS
FOR ALUMINUM HEADS AND BLOCKS


--------------------------------------------------------------------

02-10-08 a.. DRIVEABILITY - 5.4L 2V - IDLE-AIR BYPASS FLOW INDUCED
WHISTLE
b.. ENGINE - 5.4L 2V - IDLE-AIR BYPASS FLOW INDUCED WHISTLE
c.. NOISE - IDLE-AIR BYPASS FLOW INDUCED WHISTLE - VEHICLES
EQUIPPED WITH 5.4L 2V ENGINE ONLY


--------------------------------------------------------------------

02-10-04 a.. DRIVEABILITY - BI-FUEL LPG - CRANK NO START, ROLLING
IDLE, SURGING IDLE, AND/OR SURGE AT CRUISE IN LPG MODE WITH ALT FUEL GREEN LIGHT
ON


--------------------------------------------------------------------

02-09-09 a.. LOSS OF POWER - WHILE DRIVING IN RAIN - F-53 STRIPPED
CHASSIS VEHICLES WITH 6.8L ENGINE BUILT THROUGH 2/5/2001
b.. STUMBLE - WHILE DRIVING IN RAIN - F-53 STRIPPED CHASSIS
VEHICLES WITH 6.8L ENGINE BUILT THROUGH 2/5/2001


--------------------------------------------------------------------

02-07-02 a.. CLIMATE CONTROL - A/C COMING OUT DEFROST OR PERCEIVED
A/C CUTTING OUT ON LONG UPHILL GRADE


--------------------------------------------------------------------

02-03-05 a.. BODY - "SQUEAK" OR BIND FROM TAILGATE
b.. NOISE - "SQUEAK" OR BIND FROM TAILGATE


--------------------------------------------------------------------

02-02-01 a.. DRIVEABILITY - LOW POWER CONDITION WHILE IN REVERSE
GEAR - VEHICLES EQUIPPED WITH 6.8L 2V ENGINE, 4R100 TRANSMISSION AND PTO OPTION
ONLY
b.. TRANSMISSION - 4R100 - LOW POWER CONDITION WHILE IN REVERSE
GEAR - VEHICLES EQUIPPED WITH 6.8L 2V ENGINE, 4R100 TRANSMISSION AND PTO OPTION
ONLY


--------------------------------------------------------------------

02-01-09 a.. ENGINE - ENGINE OIL - RECOMMENDED APPLICATIONS FOR SAE
5W-20 AND SAE 5W-30 MOTOR OILS - GASOLINE AND FLEXIBLE FUEL VEHICLES ONLY


--------------------------------------------------------------------

02-01-08 a.. DRIVEABILITY - BI-FUEL - NO START IN ALT FUEL MODE -
ALT FUEL SWITCH INDICATOR ON THEN OFF WHILE CRANKING - SOLENOID TANK VALVE COIL
NOW AVAILABLE SEPARATELY FOR SERVICE


--------------------------------------------------------------------

01-24-06 a.. ENGINE - ENGINE OIL SYSTEM PRIMING PROCEDURES - SERVICE
TIPS


--------------------------------------------------------------------

01-24-01 a.. CLUTCH - CLUTCH PEDAL STAYS ON FLOOR - NOT ABLE TO
DISENGAGE CLUTCH - FLUID LEAK FROM HYDRAULIC CLUTCH LINE


--------------------------------------------------------------------

01-23-06 a.. ENGINE COOLANT - PROPYLENE GLYCOL - FORD MOTOR COMPANY
POSITION ON ENGINE COOLANTS MADE FROM PROPYLENE GLYCOL
b.. ENGINE COOLANT - PROPYLENE GLYCOL-BASED - FORD MOTOR COMPANY
POSITION ON PROPYLENE GLYCOL-BASED ENGINE COOLANTS


--------------------------------------------------------------------

01-21-13 a.. DRIVEABILITY - DIAGNOSTIC TROUBLE CODES (DTC) P0500,
P1502 AND/OR U1039 CONTINENTAL MODELS ONLY - STICKING OR BINDING IGNITION LOCK
CYLINDER - HIGH EFFORT WHEN TURNING IGNITION SWITCH
b.. ELECTRICAL - STICKING OR BINDING IGNITION LOCK CYLINDER - HIGH
EFFORT WHEN TURNING IGNITION SWITCH


--------------------------------------------------------------------

01-21-04 a.. DRIVEABILITY - BI-FUEL - LOCK-OFF SOLENOID AND SOLENOID
TANK VALVE COIL RESISTANCE CHART - SERVICE TIPS


--------------------------------------------------------------------

01-20-06 a.. DRIVEABILITY - BI-FUEL WIRING CONNECTOR CROSS-REFERENCE
CHART
b.. ELECTRICAL - BI-FUEL WIRING CONNECTOR CROSS-REFERENCE CHART


--------------------------------------------------------------------

01-19-04 a.. ELECTRICAL - REVISED MECHANICAL HOOD LAMP SWITCH TO
REPLACE OLD STYLE MERCURY HOOD LAMP SWITCH


--------------------------------------------------------------------

01-17-03 a.. VIBRATION - DRIVELINE DRONE OR VIBRATION - FELT AT
80-96 KM/H (50-60 MPH) - VEHICLES EQUIPPED WITH 228 INCH WHEELBASE AND 6.8L
ENGINE ONLY


--------------------------------------------------------------------

01-15-06 a.. CLIMATE CONTROL - REPEAT HEATER CORE FAILURE
b.. COOLING SYSTEM - REPEAT HEATER CORE FAILURE


--------------------------------------------------------------------

01-15-05 a.. DRIVEABILITY - BI-FUEL VEHICLES ONLY - NO START -
GASOLINE OR ALT FUEL MODE - VEHICLES EQUIPPED WITH 5.4L OR 6.8L BI-FUEL ENGINE
ONLY


--------------------------------------------------------------------

01-15-02 a.. DRIVEABILITY - BI-FUEL - NO START IN BI-FUEL MODE - ALT
FUEL LIGHT ON - VEHICLES EQUIPPED WITH BI-FUEL ENGINE ONLY


--------------------------------------------------------------------

01-13-05 a.. TRANSMISSION - 4R100 - DELAYED OR NO 2ND GEAR -
DIAGNOSTIC TROUBLE CODES P0781, P0755 AND/OR P0756 - VEHICLES EQUIPPED WITH
4R100 TRANSMISSION WITH TRANSMISSION BUILD DATES BETWEEN 7/27/2000 AND 3/23/2001
ONLY


--------------------------------------------------------------------

01-10-12 a.. WIRING - WIRE HARNESS TERMINAL REPAIR KIT AND WIRE
SPLICE PROCEDURE


--------------------------------------------------------------------

01-10-11 a.. DRIVEABILITY - BI-FUEL COMPONENT IDENTIFICATION CHART -
BI-FUEL ENGINES ONLY


--------------------------------------------------------------------

01-10-06 a.. DRIVEABILITY - BI-FUEL - COMPUVALVE PRE-REPLACEMENT
CHECK LIST - SERVICE TIPS


--------------------------------------------------------------------

01-10-05 a.. ENGINE - 6.8L - OIL LEVEL INDICATOR READS INACCURATE -
SUPER DUTY F-53 MOTORHOME CHASSIS VEHICLES - UPDATED OIL LEVEL INDICATOR


--------------------------------------------------------------------

01-10-01 a.. DRIVEABILITY - BI-FUEL - PARAMETER IDENTIFICATION DATA
(PID) INPUT AND OUTPUT INFORMATION - VEHICLES EQUIPPED WITH 5.4L OR 6.8L BI-FUEL
ENGINE ONLY


--------------------------------------------------------------------

01-09-07 a.. DRIVEABILITY - HO2S (HEATED OXYGEN SENSOR), CATALYST,
AND FUEL SYSTEM MONITORS - SERVICE TIPS - OBD II VEHICLES ONLY


--------------------------------------------------------------------

01-08-08 a.. DRIVEABILITY - BI-FUEL OBD II DIAGNOSTIC MONITOR
APPLICATION STRATEGIES - BI-FUEL VEHICLES ONLY


--------------------------------------------------------------------

01-08-07 a.. DRIVEABILITY - BI-FUEL - INTERMITTENT STARTING OR
DRIVEABLITY WIRE HARNESS SERVICE TIPS - IN BI-FUEL OR GASOLINE MODE - BI-FUEL
VEHICLES ONLY


--------------------------------------------------------------------

01-07-05 a.. CLIMATE CONTROL - FACTORY INSTALLED A/C PREP PACKAGE
COMPONENT IDENTIFICATION AND WARRANTY COVERAGE - F-53 SUPER DUTY CLASS A
MOTORHOME CHASSIS VEHICLES ONLY


--------------------------------------------------------------------

01-07-04 a.. DRIVEABILITY - BI-FUEL VEHICLE COMMUNICATION LINK (VCL)
AND ALTERNATIVE FUEL CONTROL MODULE (AFCM) TERMINOLOGY CLARIFICATION - BI-FUEL
VEHICLES ONLY


--------------------------------------------------------------------

01-05-03 a.. ELECTRICAL - TRAILER TOW WIRING - DIFFICULT TO LOCATE
AT INSTRUMENT PANEL - VEHICLES BUILT 9/1/1999 THROUGH 10/4/2000 - RELOCATION
PROCEDURE


--------------------------------------------------------------------

01-04-09 a.. BRAKES - FRONT DISC BRAKE PAD AND/OR CALIPER RATTLE
OVER BUMPS - REVISED FRONT BRAKE PADS
b.. NOISE - RATTLE FROM FRONT DISC BRAKE PAD AND/OR CALIPER -
REVISED FRONT BRAKE PADS


--------------------------------------------------------------------

01-04-02 a.. ENGINE - 5.4L - OIL SENDING UNIT INTERFERENCE FIT AT
ENGINE OIL DRIP SHIELD - 4X4 VEHICLES EQUIPPED WITH 5.4L ENGINE ONLY


--------------------------------------------------------------------

01-03-02 a.. STEERING - WANDERING/STIFF STEERING OR POOR
RETURNABILITY AFTER TURNS - 4X4 VEHICLES ONLY
b.. SUSPENSION - WANDERING/STIFF STEERING OR POOR RETURNABILITY
AFTER TURNS - 4X4 VEHICLES ONLY


--------------------------------------------------------------------

01-01-03 a.. ENGINE - "MISS" NOISE FROM EXHAUST - UPDATED EXHAUST
Y-PIPE AVAILABLE - VEHICLES EQUIPPED WITH 5.4L OR 6.8L ENGINE - BUILT THROUGH
9/10/2000
b.. EXHAUST - "MISS" NOISE FROM EXHAUST - UPDATED EXHAUST Y-PIPE
AVAILABLE - VEHICLES EQUIPPED WITH 5.4L OR 6.8L ENGINE - BUILT THROUGH 9/10/2000
c.. NOISE - "MISS" NOISE FROM EXHAUST - UPDATED EXHAUST Y-PIPE
AVAILABLE - VEHICLES EQUIPPED WITH 5.4L OR 6.8L ENGINE - BUILT THROUGH 9/10/2000


--------------------------------------------------------------------

00-23-10 a.. TRANSMISSION - FLUID IN-LINE FILTER KIT - REPEAT
REPAIRS OF TRANSMISSION - SERVICE TIPS


--------------------------------------------------------------------

00-22-02 a.. STEERING - POWER STEERING PUMP BOLT - CORRECT PLACEMENT
OF BOLTS AND WASHER - WINDSOR BUILT ENGINES ONLY
b.. ENGINE - POWER STEERING PUMP BOLT - CORRECT PLACEMENT OF BOLTS
AND WASHER - WINDSOR BUILT ENGINES ONLY


--------------------------------------------------------------------

00-21-09 a.. SUSPENSION - VIBRATION/SHAKE FELT IN STEERING WHEEL OR
SEAT 72-120 KM/H (45-75 MPH)
b.. VIBRATION - VIBRATION/SHAKE FELT IN STEERING WHEEL OR SEAT
72-120 KM/H (45-75) MPH


--------------------------------------------------------------------

TSBs found: 80

trainfan1

AND... ask to see the factory recommended maintenance schedule for the
cross member "adjustment"...

Rob

i care

In article <KeSdnbbIcd97Ks_cRVn-hA@usadatanet.net>,
lmsearing@usdatanet.net says...

The numbers the OP posted are NHTSA TSB numbers, not Ford TSB numbers.

NHTSA Item Number 630612
Service Bulletin Number 15502

See this page for info fron NHTSA:

http://www-odi.nhtsa.dot.gov/cars/problems/tsb/results.cfm

d_ginther

I've talked to the service manager and the mechanic.
The problem is that Ford's policy defines "adjustment" as tigthening
or repositioning anything on the car that hasn't already fallen off.

To use an example, if the rear bumper came loose it's not covered
under warranty.
If the bumper fell off after coming loose, this is covered under
warranty.

The service manager tried to explain to me that "service adjustments"
are covered under the 3/36 warranty, but I used allignment and brake
service as an example of when this wouldn't apply.

The dealer didn't turn the claim into Ford's warranty (insurance)
program for processing, they denied the claim in house.

The fine details of the "premium care" warranty are interesting. The
cross memember isn't ********ly mentioned as covered, but it's not
********ly mentioned as not covered either. I'm used to exclusionary
or inclusionary warranties.. This one seems to be a bit of both.