versatechxx99

************************************************** ************
JobCircle.com - Careers, Content and Community for Technology
professionals in the Northeastern United States!

Jobcircle.com provides resume submission, classified searches,
eLearning, hundreds of career development articles, tech news,
and more to tens of thousands of Technology professionals in
your area - visit us today at http://www.jobcircle.com!

!!! Voted a TOP 50 Career Web Site in 2002 by CareerXRoads !!!
************************************************** ************

Please reply to versatechxx99@jobfrenzy.com with your resume!
Job Title: -SS- Application Support/Help Desk ****yst
Job Location: NJ: Parsippany
Pay Rate: Open
Job Length: over 1 year (contract)
Start Date: 2003-10-17

Company Name: VersaTech Consulting
Contact: Recruiting Department
Phone: 732-726-4200
Fax: 732-326-0160

Description:

Description:


Requirements Notes:

Business/Professional Skills:

All candidates must have one year of 2nd level call center environment experience. Heavy user interaction experience with strong customer service skills is required. Experience supporting Account Administrators is a plus. Requires knowledge of IT operations, workflow processes and procedures to resolve inquiries independently. Proven ability to follow SOPs and provide positive feedback for continuous process refinement. Proven ability to use good judgment for escalation instances. Strong troubleshooting (password log in issues, network connectivity.) Strong ****ytical and communication skills and ability to work efficiently and effectively with clients, co-workers and other infrastructure systems staff. Technical Skills:

Experience with Microsoft Windows NT 4.0 Server, Microsoft Windows 2000 Server and Exchange 5.5 account management. Experience with file shares, user profiles, groups, permissions and Windows NT and Active Directory domains. Experience with Microsoft Office Applications: Word, Excel, Access and PowerPoint. Experience with a wide assortment of business applications. Experience with any Help Desk call tracking application. Ability to type 45 wpm.

Application Support Req:

Requirement Notes: 2 years experience required. Most applications are web based. Candidate must support clients on software how to questions, software problems and escalate and follow up on applicable issues. Ability to type 45 wpm. Strong customer service skills a must. Must be a quick learner. Bi-lingual a plus.

The first part of the project, the contractor will be working on Peregrine Service Center Change Management and Configuration Management deployment project. They will be a member of the application project team responsible for do***entation (FAQ, HOW Tos, and Troubleshooting), L2 application support, perform application training for other users, Application testing (Q/A) and general project support. The candidate may also work to support other functional teams as Change Management, Incident Management, and/or Configuration Management ****ysts. The initial project is approx. 3 months. After the completion of this project the contractors may be extended and will work on the helpdesk or within the IT Operations area. Knowledge of Peregrine and IT Change, Incident, Helpdesk, and Configuration Management processes are preferred.

This position will open for submittals on Tues morning 10/21/03.

This position requires 1st and 2nd level call center helpdesk experience. Please do not submit any prior candidates.

The first part of the project, the contractor will be working on Peregrine system. They will be responsible for application support of this product including enhancement, adding new funtions and provide training to other helpdesk ****ysts. The initial project is approx. 3 months. After the completion of this project the contractors may be extended and will work on the helpdesk. Knowledge of Peregrine or other Help Desk tracking software is required. Project do***entation/writing is required.

Job Description

Business Family: Network Operations/Administration View Job Description

General Function: Customer Care, Help Desk Support, Technical Writing/Do***entation

Job Title: Application Support/Help Desk ****yst

Skill Sets

Required: Desired:

Operating System(s) MS DOS Operating System(s) Windows 2000 Operating System(s) Windows 95 Operating System(s) Windows 98 Operating System(s) Windows NT Required Industry Experience 2 Years Systems Administration Internet Application Servers Systems Administration Internet Information Servers Systems Administration Intranet Application Servers Systems Administration Mail Administration Systems Administration Patch & Updates Systems Administration Remote Access Systems Administration Security Configuration Systems Administration Virus Monitoring Systems Administration WINS

Experience:
Desired skills: Windows NT,MS Windows 95,MS Windows 98,MS Windows 2000,MS Windows NT,MS DOS,DHCP,DNS. SunOS, WINS

FOR IMMEDIATE CONSIDERATION PLEASE FORWARD YOUR RESUME TO: 1315975.99@JobFrenzy.com

Please send to attention of Shannon Schiavino.
Required Skills: SunOS, WINS, Windows NT, MS Windows 95, MS Windows 98, MS Windows 2000, MS Windows NT, MS DOS, DHCP, DNS, Pharmaceutical
Job Type: Custom/Tech Support
This is a contract position.


Please refer to Job code 111630 when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/443820.html to apply online.


************************************************** ************
For fastest processing of your resume, this employer asks that
you apply to this job using the URL above.
************************************************** ************

versatechxx99

************************************************** ************
JobCircle.com - Careers, Content and Community for Technology
professionals in the Northeastern United States!

Jobcircle.com provides resume submission, classified searches,
eLearning, hundreds of career development articles, tech news,
and more to tens of thousands of Technology professionals in
your area - visit us today at http://www.jobcircle.com!

!!! Voted a TOP 50 Career Web Site in 2002 by CareerXRoads !!!
************************************************** ************

Please reply to versatechxx99@jobfrenzy.com with your resume!
Job Title: -SS- Application Support/Help Desk ****yst
Job Location: NJ: Parsippany
Pay Rate: Open
Job Length: over 1 year (contract)
Start Date: 2003-11-01

Company Name: VersaTech Consulting
Contact: Recruiting Department
Phone: 732-726-4200
Fax: 732-326-0160

Description:

Description:


Requirements Notes:

Business/Professional Skills:

All candidates must have one year of 2nd level call center environment experience. Heavy user interaction experience with strong customer service skills is required. Experience supporting Account Administrators is a plus. Requires knowledge of IT operations, workflow processes and procedures to resolve inquiries independently. Proven ability to follow SOPs and provide positive feedback for continuous process refinement. Proven ability to use good judgment for escalation instances. Strong troubleshooting (password log in issues, network connectivity.) Strong ****ytical and communication skills and ability to work efficiently and effectively with clients, co-workers and other infrastructure systems staff. Technical Skills:

Experience with Microsoft Windows NT 4.0 Server, Microsoft Windows 2000 Server and Exchange 5.5 account management. Experience with file shares, user profiles, groups, permissions and Windows NT and Active Directory domains. Experience with Microsoft Office Applications: Word, Excel, Access and PowerPoint. Experience with a wide assortment of business applications. Experience with any Help Desk call tracking application. Ability to type 45 wpm.

Application Support Req:

Requirement Notes: 2 years experience required. Most applications are web based. Candidate must support clients on software how to questions, software problems and escalate and follow up on applicable issues. Ability to type 45 wpm. Strong customer service skills a must. Must be a quick learner. Bi-lingual a plus.

The first part of the project, the contractor will be working on Peregrine Service Center Change Management and Configuration Management deployment project. They will be a member of the application project team responsible for do***entation (FAQ, HOW Tos, and Troubleshooting), L2 application support, perform application training for other users, Application testing (Q/A) and general project support. The candidate may also work to support other functional teams as Change Management, Incident Management, and/or Configuration Management ****ysts. The initial project is approx. 3 months. After the completion of this project the contractors may be extended and will work on the helpdesk or within the IT Operations area. Knowledge of Peregrine and IT Change, Incident, Helpdesk, and Configuration Management processes are preferred.

This position will open for submittals on Tues morning 10/21/03.

This position requires 1st and 2nd level call center helpdesk experience. Please do not submit any prior candidates.

The first part of the project, the contractor will be working on Peregrine system. They will be responsible for application support of this product including enhancement, adding new funtions and provide training to other helpdesk ****ysts. The initial project is approx. 3 months. After the completion of this project the contractors may be extended and will work on the helpdesk. Knowledge of Peregrine or other Help Desk tracking software is required. Project do***entation/writing is required.

Job Description

Business Family: Network Operations/Administration View Job Description

General Function: Customer Care, Help Desk Support, Technical Writing/Do***entation

Job Title: Application Support/Help Desk ****yst

Skill Sets

Required: Desired:

Operating System(s) MS DOS Operating System(s) Windows 2000 Operating System(s) Windows 95 Operating System(s) Windows 98 Operating System(s) Windows NT Required Industry Experience 2 Years Systems Administration Internet Application Servers Systems Administration Internet Information Servers Systems Administration Intranet Application Servers Systems Administration Mail Administration Systems Administration Patch & Updates Systems Administration Remote Access Systems Administration Security Configuration Systems Administration Virus Monitoring Systems Administration WINS

Experience:
Desired skills: Windows NT,MS Windows 95,MS Windows 98,MS Windows 2000,MS Windows NT,MS DOS,DHCP,DNS. SunOS, WINS

FOR IMMEDIATE CONSIDERATION PLEASE FORWARD YOUR RESUME TO: 1315975.99@JobFrenzy.com

Please send to attention of Shannon Schiavino.
Required Skills: SunOS, WINS, Windows NT, MS Windows 95, MS Windows 98, MS Windows 2000, MS Windows NT, MS DOS, DHCP, DNS, Pharmaceutical
Job Type: Custom/Tech Support
This is a contract position.


Please refer to Job code 111630 when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/443820.html to apply online.


************************************************** ************
For fastest processing of your resume, this employer asks that
you apply to this job using the URL above.
************************************************** ************

versatechxx99

************************************************** ************
JobCircle.com - Careers, Content and Community for Technology
professionals in the Northeastern United States!

Jobcircle.com provides resume submission, classified searches,
eLearning, hundreds of career development articles, tech news,
and more to tens of thousands of Technology professionals in
your area - visit us today at http://www.jobcircle.com!

!!! Voted a TOP 50 Career Web Site in 2002 by CareerXRoads !!!
************************************************** ************

Please reply to versatechxx99@jobfrenzy.com with your resume!
Job Title: -SS- Application Support/Help Desk ****yst
Job Location: NJ: Parsippany
Pay Rate: Open
Job Length: over 1 year (contract)
Start Date: 2003-10-17

Company Name: VersaTech Consulting
Contact: Recruiting Department
Phone: 732-726-4200
Fax: 732-326-0160

Description:

Description:


Requirements Notes:

Business/Professional Skills:

All candidates must have one year of 2nd level call center environment experience. Heavy user interaction experience with strong customer service skills is required. Experience supporting Account Administrators is a plus. Requires knowledge of IT operations, workflow processes and procedures to resolve inquiries independently. Proven ability to follow SOPs and provide positive feedback for continuous process refinement. Proven ability to use good judgment for escalation instances. Strong troubleshooting (password log in issues, network connectivity.) Strong ****ytical and communication skills and ability to work efficiently and effectively with clients, co-workers and other infrastructure systems staff. Technical Skills:

Experience with Microsoft Windows NT 4.0 Server, Microsoft Windows 2000 Server and Exchange 5.5 account management. Experience with file shares, user profiles, groups, permissions and Windows NT and Active Directory domains. Experience with Microsoft Office Applications: Word, Excel, Access and PowerPoint. Experience with a wide assortment of business applications. Experience with any Help Desk call tracking application. Ability to type 45 wpm.

Application Support Req:

Requirement Notes: 2 years experience required. Most applications are web based. Candidate must support clients on software how to questions, software problems and escalate and follow up on applicable issues. Ability to type 45 wpm. Strong customer service skills a must. Must be a quick learner. Bi-lingual a plus.

The first part of the project, the contractor will be working on Peregrine Service Center Change Management and Configuration Management deployment project. They will be a member of the application project team responsible for do***entation (FAQ, HOW Tos, and Troubleshooting), L2 application support, perform application training for other users, Application testing (Q/A) and general project support. The candidate may also work to support other functional teams as Change Management, Incident Management, and/or Configuration Management ****ysts. The initial project is approx. 3 months. After the completion of this project the contractors may be extended and will work on the helpdesk or within the IT Operations area. Knowledge of Peregrine and IT Change, Incident, Helpdesk, and Configuration Management processes are preferred.

This position will open for submittals on Tues morning 10/21/03.

This position requires 1st and 2nd level call center helpdesk experience. Please do not submit any prior candidates.

The first part of the project, the contractor will be working on Peregrine system. They will be responsible for application support of this product including enhancement, adding new funtions and provide training to other helpdesk ****ysts. The initial project is approx. 3 months. After the completion of this project the contractors may be extended and will work on the helpdesk. Knowledge of Peregrine or other Help Desk tracking software is required. Project do***entation/writing is required.

Job Description

Business Family: Network Operations/Administration View Job Description

General Function: Customer Care, Help Desk Support, Technical Writing/Do***entation

Job Title: Application Support/Help Desk ****yst

Skill Sets

Required: Desired:

Operating System(s) MS DOS Operating System(s) Windows 2000 Operating System(s) Windows 95 Operating System(s) Windows 98 Operating System(s) Windows NT Required Industry Experience 2 Years Systems Administration Internet Application Servers Systems Administration Internet Information Servers Systems Administration Intranet Application Servers Systems Administration Mail Administration Systems Administration Patch & Updates Systems Administration Remote Access Systems Administration Security Configuration Systems Administration Virus Monitoring Systems Administration WINS

Experience:
Desired skills: Windows NT,MS Windows 95,MS Windows 98,MS Windows 2000,MS Windows NT,MS DOS,DHCP,DNS. SunOS, WINS

FOR IMMEDIATE CONSIDERATION PLEASE FORWARD YOUR RESUME TO: 1315975.99@JobFrenzy.com

Please send to attention of Shannon Schiavino.
Required Skills: SunOS, WINS, Windows NT, MS Windows 95, MS Windows 98, MS Windows 2000, MS Windows NT, MS DOS, DHCP, DNS, Pharmaceutical
Job Type: Custom/Tech Support
This is a contract position.


Please refer to Job code 111630 when responding to this ad.


For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/443820.html to apply online.


************************************************** ************
For fastest processing of your resume, this employer asks that
you apply to this job using the URL above.
************************************************** ************