8th July 13:08
I would not say you are wrong, but I would say I see it differently.
The software is small portion of the cost of going paperless. The recurring
cost is definitely there as you pay for unlimited support and upgrades. It
turns out to be a little over $100 a month to maintain the software. You
actually save a lot more than that in staff salaries, since you operate more
efficiently. If you change software vendors, you have to pay the new one to
convert your data. They have programs to convert the formats from "them" to
"us". Actually, I have yet to run into anyone who refuses to change
software vendors over concerns about image format. If they won't change
vendors it is generally only due to worries of "upsetting" their staff.
Stephen Mancuso, D.D.S.
Troy, Michigan USA