clemmonsm

I'm receiving a 401.1 error when trying to publish profiles in
Business Desk.

Here are the things I've tried:

1) Permissions have been checked

2) I have implemented the BizDesk fix found in SP2a known issues

3) Per KB 291008, used the following command (I'm not using a proxy):
proxycfg -d -p "<local>" "<servername>"

Here is the error found in the IIS Log:

2004-08-30 14:40:22 192.168.131.65 POST
/DSMRLbizdesk/profiles/RefreshProfileSvcAll.asp - 80 - 192.168.131.65
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CL R+1.1.4322)
MSCSProfile=DCCDF22EB27065BE34B5C798FF3210F6B90C61 619F1110976C9896078EB2282AEC93
57000C33162E7203EC688DE258A779DF90641950AA09E5BEA2 5C14774DB69D36F0809B140639F2A1
8F34BDE243442EF594FF17A1806DB89CE34DA87EE42E678BA6 D09124EC9BB99C61CA6EF2AC728497
3108CF4CC4661FAFAFDB2DBE30046A0F99A16BD7DD6B;+User Pref=culture^en-
US;+Commerce2002_TestPersistentCookie=TestCookie;+ ASPSESSIONIDCCCSCDCR=BEDHJMJBK
ECNNJGFDOMLGLOH http://csmcc-cs2k2-cms/DSMRLbizdesk/profiles/RefreshProfileSvcAll.asp
401 1 0 5124 959

Any help would be appreciated. Thanks.

mquian

Thank you for using Microsoft Newsgroups.

These errors are difficult to troubleshoot via the newsgroup. If it is an
urgent issue, I would encourage you to open an incident. If it is for
learning or you can do other tasks while troubleshooting this issue then, I
would recommend you try:
- Q834162 You receive an error message when you refresh caches on Commerce
Server http://support.microsoft.com/?id=834162
- Q815700 How to Create Code for Profile Refresh in Visual C# .NET
http://support.microsoft.com/?id=815700
- Q331940 BUG: Commerce 2002 Business Desk Cannot Properly Handle 302
Redirects http://support.microsoft.com/?id=331940

You might have already review those kb articles. If you have then take a
Filemon and see if it is an ACLS issue or a profile trace to see how far
you get in the refresh.

Maria Quian
Microsoft Technical Support

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