Imelda,
Thanks for your reply,it was extremely informative
and helpfull. We are running the BARR RJE Print and File
software on the same server as the HIS. The BARR product
uses it's own print drivers, could these drivers possibly
be causing a problem with my SNA print? Just a thought.

Thanks,

Raymond


response and send

after doing this

take traces and

being formatted


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cause a variety of


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allows the output


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path of the shared


session


Print Setup dialog


undefined printer uses an

Server. Windows


Server to allow the


service will copy


and it will use the


cache containing the


cached information.


driver files stay on


another OpenPrinter call


the existence of


been removed. The


printer driver


registry. The process


RPC traffic on the

connection to the


TCP or LPR printing.

to be a certain


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drivers.

will cause mismatches

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imirby

That is posssible, I don't know much about that product, but in this case
those are not MS certified drivers, so its a good chance that it causing a
problem with SNA printing. One of the events that you can look for in the
event viewer is the one below. Also, just so you know we have HIS SP1
printing hotfixes, if you have not applied hot fixes to HIS yet, it might
help.
Event Type: Warning
Event Source: SNA Virtual Print Driver
Event Category: None
Event ID: 25
Date: 7/10/2002
Time: 12:54:04 PM
User: N/A
Computer: SNAGW10

Thank you,

Imelda Irby, MCSE
Microsoft® HIS 2000/SNA Server Support Team

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