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1
1st June 06:14
External User
Posts: 1
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Activsync lost data
Hi,
If you connect the device without deleting the partnership, the device would interpret the information on the desktop as erased and would erase the concerned data from your PPC. If you have the data only on the PPC, then you should have deleted the partnership first and then recreate it to get the data onto the computer. If you have a backup file of the PPC, then restore it and proceed to delete the partnership. If not then check if any items are still available in the Deleted items folder of Outlook. To delete the partnership --- 1. Disconnect the PPC from the computer. 2. On the computer, open Microsoft ActiveSync. 3. Click File -> Delete Partnerships to remove any previously created partnerships and then connect the device to establish a new partnership. Upon establishing a partnership, Activesync will prompt a message stating certain information type on your mobile device has items that have not been synchronized with this computer before along with the following 3 options: * Combine the items on my device with the items on this computer. * Replace the items on my device with the items on this computer. * Do not synchronize this information type at this time. Choose the 1st option and you should find the data on your PPC in Outlook. Please note that the items in the Inbox will not be synchronized since Inbox is a one-way synchronization from the desktop to the device only. If you want to recover the e-mail messages as well, then you need to use Intellisync. For more information visit --- http://members.fortunecity.com/rajpillai/Inbox.html -- Regards, Raj |
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2
1st June 06:14
External User
Posts: 1
|
Activsync lost data
Hi,
If you connect the device without deleting the partnership, the device would interpret the information on the desktop as erased and would erase the concerned data from your PPC. If you have the data only on the PPC, then you should have deleted the partnership first and then recreate it to get the data onto the computer. If you have a backup file of the PPC, then restore it and proceed to delete the partnership. If not then check if any items are still available in the Deleted items folder of Outlook. To delete the partnership --- 1. Disconnect the PPC from the computer. 2. On the computer, open Microsoft ActiveSync. 3. Click File -> Delete Partnerships to remove any previously created partnerships and then connect the device to establish a new partnership. Upon establishing a partnership, Activesync will prompt a message stating certain information type on your mobile device has items that have not been synchronized with this computer before along with the following 3 options: * Combine the items on my device with the items on this computer. * Replace the items on my device with the items on this computer. * Do not synchronize this information type at this time. Choose the 1st option and you should find the data on your PPC in Outlook. Please note that the items in the Inbox will not be synchronized since Inbox is a one-way synchronization from the desktop to the device only. If you want to recover the e-mail messages as well, then you need to use Intellisync. For more information visit --- http://members.fortunecity.com/rajpillai/Inbox.html -- Regards, Raj |
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