karolina jº%Šv�ŠÇ.²È¨žÉ¢rº,¡û\¢

Hi

I have a really big problem ... we had a testing environment similar to our
Production environment and everything worked ok

When we try to install CRM in our Production Environment everything goes ok
until we installed CRM Email Router in Exchange Server. We send some emails
trough CRM and they were send and received correctly. After sending those
mails we checked on Exchange Server 2003 Event Viewer and we found the
following errors:

Event Type: Error
Event Source: KDC
Event Category: None
Event ID: 11
Date: 5/4/2005
Time: 4:31:34 PM
User: N/A
Computer: SISMAIL
Description:
There are multiple accounts with name host/sis-crm.pdcsis.com of type
DS_SERVICE_PRINCIPAL_NAME.


Event Type: Error
Event Source: KDC
Event Category: None
Event ID: 11
Date: 5/4/2005
Time: 1:53:41 PM
User: N/A
Computer: SISMAIL
Description:
There are multiple accounts with name cifs/sis-crm.pdcsis.com of type
DS_SERVICE_PRINCIPAL_NAME.

But we didn't think it was so serious so started looking for information
about them but we didn't uninstall Crm Router.

The next day Exchange Services stop and we had to restart the server ... as
the only new configuration we did to that server was the CRM Router we
decided to uninstall ... I have been searching information about the errors
we find in Event Viewer before Excxhange Services stop but i haven't found
anything. These are the errors

Event Type: Error
Event Source: IIS Config
Event Category: (2)
Event ID: 51228
Date: 5/4/2005
Time: 8:41:13 PM
User: N/A
Computer: SISMAIL
Description:
The description for Event ID ( 51228 ) in Source ( IIS Config ) cannot be
found. The local computer may not have the necessary registry information or
message DLL files to display messages from a remote computer. The following
information is part of the event: , , , ,
ErrorCode : 0x8007000E.

Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 5/4/2005
Time: 8:42:48 PM
User: N/A
Computer: SISMAIL
Description:
Application popup: Microsoft Visual C++ Runtime Library : Runtime Error!

Program: C:\WINDOWS\system32\inetsrv\inetinfo.exe


This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 5/4/2005
Time: 8:57:51 PM
User: N/A
Computer: SISMAIL
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the
IISADMIN service.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 5/4/2005
Time: 8:58:21 PM
User: N/A
Computer: SISMAIL
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the
NntpSvc service.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 5/4/2005
Time: 8:58:51 PM
User: N/A
Computer: SISMAIL
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the
POP3Svc service.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 5/4/2005
Time: 8:59:21 PM
User: N/A
Computer: SISMAIL
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the
RESvc service.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 5/4/2005
Time: 8:59:51 PM
User: N/A
Computer: SISMAIL
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the
SMTPSVC service.

I hope you can help me because i can't reinstall CRM Router until I find out
why these error ocurred.

Tnka in advance

Karolina Balderas