23rd May 18:05
HELP!!! cannot run office programs term server
Thank you for your post.
To isloate the problem's scope, please help me collect more information for
1. Please locally logon to the terminal server as one of the problematic
users. Does the problem occur this time?
[Note]: This test can tell us if it is a terminal service issue.
2. Please temporarily add the problematic account into the Administrators
group. Then check if the problem occurs.
[Note]: This test can tell us if the problem is a permission issue or an
uers-based configuration issue.
3. Please run Word by clicking the shortcut in Start menu and by
double-clicking the executable exe file directly. Are the outcomes the
same? If there is any error message, please write down it word by word and
let me know.
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|From: "james" <firstname.lastname@example.org>
|Sender: "james" <email@example.com>
|Subject: HELP!!! cannot run office programs term server
|Date: Thu, 14 Aug 2003 06:31:37 -0700
|X-Newsreader: Microsoft CDO for Windows 2000
|X-MIMEOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
|Xref: cpmsftngxa06.phx.gbl microsoft.public.win2000.termserv.apps:7467
|NNTP-Posting-Host: TK2MSFTNGXA08 10.40.1.160
| administrators are the only people that can run office
|programs from terminal server. other users get the error
|the program.exe cannot be found