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1 23rd May 18:05
james
External User
 
Posts: 1
Default HELP!!! cannot run office programs term server


administrators are the only people that can run office
programs from terminal server. other users get the error
the program.exe cannot be found
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2 23rd May 18:05
joewu
External User
 
Posts: 1
Default HELP!!! cannot run office programs term server


Hello,

Thank you for your post.

To isloate the problem's scope, please help me collect more information for
further ****ysis:

1. Please locally logon to the terminal server as one of the problematic
users. Does the problem occur this time?

[Note]: This test can tell us if it is a terminal service issue.

2. Please temporarily add the problematic account into the Administrators
group. Then check if the problem occurs.

[Note]: This test can tell us if the problem is a permission issue or an
uers-based configuration issue.

3. Please run Word by clicking the shortcut in Start menu and by
double-clicking the executable exe file directly. Are the outcomes the
same? If there is any error message, please write down it word by word and
let me know.

Thank you!

Regards,
Joe Wu
Product Support Services
Microsoft Corporation

Get Secure! - http://www.microsoft.com/security

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|Subject: HELP!!! cannot run office programs term server
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| administrators are the only people that can run office
|programs from terminal server. other users get the error
|the program.exe cannot be found
|
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