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1 1st May 07:30
bert hibberd
External User
 
Posts: 1
Default Lost Contacts List - Panic



I have no contacts in either my Address Book nor my Contact Folder.

I can go back several months to my old OE Address Book, but there have
been a lot of entries since then. Besides which I printed out the
instructiosns and followed them to the letter.

I still have a copy of the PST (600meg) file saved in it's old
location. But I've tried accessing that, by importing it, but I still
have no Contacts list.

I hope that is an adequate description of my situation and that
someone can explain how to get my head above water again.

Thanks,

Bert Hibberd
Australia
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2 21st May 04:39
bert hibberd
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Posts: 1
Default Lost Contacts List - Panic



Right clicked on the file and clicked "Open". Took a few minutes, but
finally it appeared as an attachment to a new e-mail message.

Checked that .PST is associated with Outlook. It seems that it is.
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3 21st May 04:39
russ valentine [mvp-outlook]
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Posts: 1
Default Lost Contacts List - Panic


That is not the way to open a PST file. Open it in Outlook: File > Open >
Outlook Data File...

--
Russ Valentine
[MVP-Outlook]
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4 21st May 04:39
bert hibberd
External User
 
Posts: 1
Default Lost Contacts List - Panic


Thank you for your patience. No the Contacts Folder is not there.

Bert Hibberd
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5 21st May 04:39
russ valentine [mvp-outlook]
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Posts: 1
Default Lost Contacts List - Panic


I'm afraid I would have no way to retrace the steps you used to lose your
Contacts. Only you can do that.
Have you checked to make sure they didn't moved to another folder, such as
Deleted Items?
Have you tried using the Inbox Repair Tool to repair the PST?
--
Russ Valentine
[MVP-Outlook]
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6 21st May 04:39
bert hibberd
External User
 
Posts: 1
Default Lost Contacts List - Panic


It seems a bit of a hopeless task. I will try repairing the file, but
I think the bird may have flown.

Thanks for your support. Greatly valued! As a newcomer to Outlook, I
can see that I have a lot to learn and should not burn any bridges
behind me.

Kindest regards,

Bert Hibberd
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