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1 1st November 07:10
gary
External User
 
Posts: 1
Default can't access help files



gone from all Microsoft apps including windows, word and
so on. In word the help topics show but you can't click on
any of them. In windows when you click help it does nothing
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2 20th November 01:16
h leboeuf
External User
 
Posts: 1
Default can't access help files



This apparently happened after a windows update.
To fix the problem, find the Tshoot.inf file which should be in
c:\windows\inf, right click
on it and select Install from the popup list. Have your Win cd on hand.
I'm not sure, but likely this also fixes it...
http://support.microsoft.com/?kbid=811630

The above will not work if 824145 security fix has been installed.

Read on and if you feel confident then run the fix from this site.

As far as the troubleshooters, see here:
There are 2 separate fixes depending on which is the last critical update
you have
installed. See here for info:
http://home.comcast.net/~bascon58/98Help.htm

Or:
http://mvps.org/PracticallyNerded/Wi...98_Tshootr.htm

--

Henri Leboeuf
Web page: http://www.colba.net/~hlebo49/index.htm
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