aidan-eire

Hi,

I am suddenly getting an error when trying to logion to a WIN2K3 server with
RDP authenticating from a domain. The error I get is:
"the system cannot log you on due to the following error. Access is denied"
Sometimes after multiple tries I can login. On google searches I'm seeing
hints towards DNS and active directory. For testing, I created a temporary
local logon on the server in question and can access via RDP with this logon
no problem. Can anyone shed any light on this for me please?

Thanks in Advance,
Aidan..

aidan-eire

Hi,

I am suddenly getting an error when trying to logion to a WIN2K3 server with
RDP authenticating from a domain. The error I get is:
"the system cannot log you on due to the following error. Access is denied"
Sometimes after multiple tries I can login. On google searches I'm seeing
hints towards DNS and active directory. For testing, I created a temporary
local logon on the server in question and can access via RDP with this logon
no problem. Can anyone shed any light on this for me please?

Thanks in Advance,
Aidan..

vera noest [mvp]

Can you post the EventID, Source and Description from the EventLog on
the Terminal Server when this occurs?
Is the server a DC or a member server in the domain?
__________________________________________________ _______
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?QWlkYW4tRWlyZQ==?= <AidanEire@discussions.microsoft.com>

aidan-eire

Hi Vera,

Thanks for your reply. The host is a member server and not the DC. Event
details:

Event Type: Error
Event Source: Winlogon
Event Category: None
Event ID: 1219
Date: 06/09/2007
Time: 14:57:27
User: N/A
Description:
Logon rejected for <domainname>\administrator. Unable to obtain Terminal
Server User Configuration. Error: Access is denied.
Data:
0000: 05 00 00 00 ....

Thanks,
Aidan..

aidan-eire

Also, FYI this is an intermittent problem, login fails 9 times out of 10.

vera noest [mvp]

Is the server running SP2 with the latest updates?

Check if the workaround described here solves the problem:
http://support.microsoft.com/?kbid=815266

However, that only tells the server to ignore errors while reading
the Terminal Services Configuration data, so it's not a real
solution.

Is the server multi-homed (more than 1 NIC)? If so, make sure that
the NIC you have configured for RDP is the first adapter in the
binding order in Network connections. And disable network teaming,
if you have multiple NICs.

EventID.net lists some more options:
http://www.eventid.net/display.asp?e...9&eventno=2848
&source=Winlogon&phase=1
__________________________________________________ _______
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?QWlkYW4tRWlyZQ==?= <AidanEire@discussions.microsoft.com>