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1 13th April 15:16
michael short-mcgirr
External User
 
Posts: 1
Default Error Number 0x800C013A



Everytime I send a new email, I get this response stating:
The message could not be sent. Subject '', Account: 'Hotmail', Protocol:
HTTPMail, Server Response: 'There is an error synchronizing your mail
account, please call Microsoft support to resolve this issue.', Port: 0,
Secure(SSL): No, Server Error: 0x800C013A, Error Number: 0x800C013A
I was wondering whether anybody on here would know anything about resolving
such an issue
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2 13th April 15:16
jim pickering
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Posts: 1
Default Error Number 0x800C013A



If your question is about using Hotmail in Windows Mail in Vista, it is not
supported and there are no plans to change it. If you're asking about using
Hotmail in some other program, you failed to tell us which program it might
be.
--
Jim Pickering
MVP-Outlook Express/Windows Mail
Please reply to newsgroup only so that others may be helped with your
feedback.
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3 14th April 23:44
michael short-mcgirr
External User
 
Posts: 1
Default Error Number 0x800C013A


Sorry, about the confusion, I'm using the Hotmail account in WLMD in Windows
XP and was wondering whether there were anyway into resolving the
non-synchronising error. It keeps all the emails in my Outbox and says
they're not sent and yet I get replies from the people that I apparently
haven't sent to. Which baffles me, if it didn't send how did the recipetent
receive and reply to the email?
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4 1st May 13:38
highspar
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Posts: 1
Default Error Number 0x800C013A


Michael:
There could be several things wrong
1. your account isn't enabled (did you receive an invite to use WLMD?)
2. The service could be down (unlikely otherwise there would be more people
having problems than just you)
3. you've exceeded your sync times with the server (i.e. did it ever work,
or did you install it and it failed at first run)
4. there could be some proxy error, but that is unlikely as well.

option #1 is probably the most likely problem.

I would suggest trying to signup again to ensure that your account is
enabled by going to http://ideas.live.com I believe direct signup is now
enabled.

one thing to note is that the invite will often end up in your junk mail
folder so please check there as well.

-Highspar
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