brattie

i get the error message everytime i boot up saying missing w00cb878.dll

the specified module could not be found

any help would be most welcome

thanks

i am using widows xp

sharon f

Cannot find any information on "w00cb878.dll" via a google search. It is
not a file name that I am familiar with so can't tell you what it's for.

The startup message means that something is loading that wants that file
and it cannot be found. Either it is missing or it is damaged.

If you can figure out what that file is and what it belongs to, moving
forward will be a lot easier.

Event Viewer (one of the System Tools) may reveal more about where that
file should be located or what application is looking for it. There may be
a more complete path noted for the file, example: C:\Program Files\<program
name>\w00cb878.dll If you find a more complete path and it leads to a
program that you actually use, reinstall the program. If you do not use the
program, uninstall it.

If no leads on what the file belongs to, open the registry editor and
search the RUN keys for that file name. When found, export JUST the key
that includes that file name. Then delete the key. Restart the computer. If
the error message is gone, you're done. If a program was depending on it,
you'll probably see another error message about another file that is
missing. If not familiar with working in the registry in this manner, stop.

Instead, you could try msconfig or one of the startup manager programs such
as the one found here: http://www.mlin.net/StartupMonitor.shtml

Using one of these tools, disable startup programs (except for those that
are needed to run your hardware properly). Restart to see if message is
gone. If yes, add a program back to startup. Restart again to see if
message appears. Repeat until you find the problem startup item.

NOTE: This is an odd named file. It is possible that it was part of malware
or a virus that was removed by your antivirus software or anti-spyware
software recently. Check logs for those programs to see if you can connect
the time that this error message started appearing with the removal of a
nasty. Then look up the named offender at the relevant website (that of the
antivirus program or the anti-spyware program) to see if there are further
directions for manual removal.

--
Sharon F
MS-MVP ~ Windows Shell/User

abraxas

Go to Start > Run, and type:

regedit

Search for that dll using the Find functionality under the Edit menu.
Delete each found reference. Continue the search by pressing F3 until
you are notified that you have searched the entire registry.

If that file was needed for some installed application, you will
eventually get an error message while using that app and you will need
to reinstall it. If it belonged to something you have already
uninstalled, the problem should be solved.


--
Abraxas

brattie

Thank you both for answering my plea for help lol

please forgive me i am not very good with computers i am still learning but
i managed to find it on startup programs i will put all that is on the list
because i do not understand it and i am hoping that someone might lol


ebhcf579 "rundll32.exe" w00cb878.dll,n 001cf5780000000a00cb878 All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

that is what is in the list
i do not know what program it is i have looked on my list and can not find a
program with ebhcf579

thank you so much for your help

brattie

sorry forgot to say i got that information from system tools system information

brattie

i have these things in the start up which i looked for in run and typed in
regedit etc..

i think it is the kpn thing thats causing the problem but i do not know
anything about it so i do not want to delete it just in case

if anyone has and idea of what this is and if it is safe to delete please
let me know

thanks