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1 16th February 01:09
dickness
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Posts: 1
Default mysportsguru.com problem.



Anyone else having trouble connecting to that site?
I can't get on it at all.

YKH
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2 22nd February 15:04
b fuhrmann
External User
 
Posts: 1
Default mysportsguru.com problem.



I now have another reply from Kris. If we want it back, we will need to
convince http://www.active.com that putting it back up can be used to draw people
to their web site. I will be writing them a note today.

Just remember be polite, use your spell checker and make intelligent
sounding points, it doesn't help to start with "your a bunch of f#&^%$
idiots, us sk8rs want the lesn site bak."
Explain to them that we frequently refer people to look at the lessons and
if you have used their service to sign up for skating/running/cycling
events.

||Well the final word, which I just got the the IISA Executive Director is
||that the content has been sold and will no longer be available on the web.
||
||Definitely, not great news...
||
||Sincerely,
||Kristine M. Simeone-Fondran
||ICP
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3 24th February 23:04
tim kerby
External User
 
Posts: 1
Default mysportsguru.com problem.


Tried writing to active.com and got the following reply from Catherine
Hansen

Thank you for contacting Active.com customer support.

Active.com customer support is not trained to support Eteamz questions.
Eteamz customer support is handled entirely by email and message boards.
Please direct this and any future inquiries to websupport@eteamz.com.

To find your username/password, go to http://www.eteamz.com/admin2.

For Eteamz FAQs and walkthroughs, go to
http://www.eteamz.com/support/websites.

Best Regards,

The Active Network
Customer Support
888-543-7223, ext. 4
support@active.com

Any ideas what to do now? I saw the flash a year ago and have just
taken up skating. Wish it was back online as I need a few tips

Cheers

Tim
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4 24th February 23:04
b fuhrmann
External User
 
Posts: 1
Default mysportsguru.com problem.


What address did you send the message to?

I finally got around to sending my message to the at their general feedback
address. I will let you know what I hear.

**"Have something to tell us? Please send all general correspondence
** cheers, jeers, suggestions and questions to feedback@active.com."

I was going to post the text of the message that I sent them but I forgot to
check the "copy myself" box when sending the message via a webmail
interface.

Basicaly it mentioned:
That the information which they own and was on the MySportsGuru site has
disappeared.
The Inline Skating section of Active.Com has no informational/tutorial
articles unlike the other sports sections.
The MySportsGuru information (which they own) would fit very well in the
Inline Skating section.
People have been refering other people to the MySportsGuru tutorials.
If they put it on the Active.com website, it will be a good reason for
skating groups to create links to Active.com

I also asked if they were not going to use the tutorials, would it be
possible for another group to obtain the rights to publish or distribute the
tutorials.
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5 26th February 16:31
tim kerby
External User
 
Posts: 1
Default mysportsguru.com problem.


I used their online comment forms and sent it to both their general
comments and customer support. Got an identical reply from both
unfortunately

I'm hoping that maybe someone cached the site...

Cheers

Tim
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6 6th March 00:50
b fuhrmann
External User
 
Posts: 1
Default mysportsguru.com problem.


I haven't received a reply from them at all.

I tried to find a way to download the animations in the past and couldn't
find a way.
Unfortunately, I never got around to getting and installing motion screen
capture software in my computer so that I could play the animations and
capture them off the screen.

--
Bill Fuhrmann
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