pat

Has anyone bought one of these warranties that you pay $9 for? The store
clerk urged me to buy one, but I noticed on items 23 and 24 of the excluded
reasons: "any parts that are designed to wear out including wheels and
bearings are excluded from coverage."

I brought this to the sales clerk's attention, and he said, "Oh, what it
says there doesn't matter; we'll replace your wheels and bearings under this
warranty anyway!"

Call me skeptical, but I am wondering if anyone here has any experience with
this warranty.

Pat in TX

b fuhrmann

Never heard of one for skates. Generally that type of warranty just makes
money for the seller.
How long is the warranty for? Most skates are warranted for a year.


If the paper says no, they don't have to replace them. Wheels and bearings
would be appropriately excluded from a warranty, they are likely to get worn
out.

--
Bill Fuhrmann
Remove DELETE to reply

fnguy

Yes, $9 *would* be a dream price for new wheels and bearings, but, THEY'LL
NEVER GO THAT FAR. It's just absurd.

Skates follow the same "bathtub" curve of defects/reliability as all other
man-made items--i.e. it's either going to fail in the first 3 months, or
several years down the road after it's worn out. The factory warranty is
all you need. The $9 add-on is sheer rip off.

phil earnhardt

If they'll do it anyway, they should have no problem ********ly
putting that in writing in your warranty agreement. Ask the salesman
to amend the terms of the agreement to say that the coverage includes
wheel and bearing replacements and have the store manager sign the
updated agreement.

.....once they refuse to do that, please come tell us what their new objection was. ;-)

I'd never heard of service contracts for inlines. In general, service
contracts are a high-profit item for retailers.

I got a service contract for my first two portable CD player -- the
Sony D-5 and D-7 -- starting around 1985 or so. While I never abused
the units, they had poor service records and were in the shop a lot.
That was the only time I ever had a service contract for anything that
ever gave me a good value for the contract.

OBSkate: the Sony service center in Boston at the time was in a suburb
about 15 miles or so south of Boston near Route 128. One could get to
the office by taking a more-or-less straight shot biking down
Washington Street through South Boston and some more zigs and zags I
do not recall. One could also take a commuter rail line to within
about a mile of the station. I remember first taking several bike
trips down to drop off and retrieve my CD players. I then mostly took
my inline skates with me on the commuter rail and skated down to the
office.

This was the first time I noticed the convenience of inlines for the
"final mile" of a trip: the RTD did not permit bicycles on the
commuter trains, but inlines were easy to carry.


--phil